Join us as a Technical Account Manager (TAM)

Become a CSS Technical Account Manager (TAM) and help customers maximize the business value of their Oracle investments, achieving the desired business outcomes while minimising risk. You will be responsible for the overall governance and technical service delivery.

As part of the Oracle Customer Success Services team, you will be a member of the international network of experts, who will contribute to global technology driven initiatives and innovation programs for continuous service improvements.

 

Job Description

Customer Success Services (CSS) enables long term advanced support relationships with many of Oracle's largest customers. Click here for more information about CSS Technical Account Manager (TAM) is managing the delivery of Oracle services to achieve: Customer’s most effective use of Oracle’s products and related services, Customer Satisfaction, Public Customer Reference(s), Delivery margin and revenue objectives and contracted deliverables within budget and on schedule, and Customer Service/Product Growth Opportunities Work involves some problem solving and customer incident management with assistance and guidance in understanding and applying company policies and procedures. Our goal is for every customer to gain ever-more value from their Oracle Solutions by aiding them in delivering their IT strategy throughout the full IT lifecycle of implementation, deployment, operations and continuous optimization