Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason + **Job ID #30845: Senior Project Manager, Digitial Accessibility** + **Union:** Non-Union + **Job Description ID #: A15142** + **Close date:** Interested applicants please submit your application online at **www.hamilton.ca/city-council/jobs-city** by 4:00 p.m. on **August 13** **, 20** **25.** + **Duration:** **24** **Months** This vacancy is for a period of 24 months as a result of a new position. + **Internal applicants should apply with your work e-mail address** **.** External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted. **Summary of Duties** Reporting to the Manager, Web Strategy & User Experience, the Senior Project Manager, Digital Accessibility will play a key role in shaping and implementing a City-wide digital accessibility strategy that ensures inclusive and equitable access to the City’s digital content. This role will lead the creation of accessibility standards, guidelines, and corporate frameworks while managing procurement processes, vendor relationships, and compliance with accessibility standards and Ontario statutory requirements for the public sector. **General Duties** **Strategic Leadership & Framework Development:** + Shape and implement a comprehensive digital accessibility strategy aligned with City priorities and accessibility legislation. + Lead an audit of City web content, working with content owners to assess existing materials, identify what should be retained, removed, or archived, and develop a roadmap for remediating the backlog of non-compliant or outdated content. + Establish and maintain corporate digital accessibility standards, guidelines, and best practices. + Act as a key advisor on digital accessibility to leadership, project teams, and content creators. **Procurement & Vendor Management:** + Research, develop and prepare Requests for Proposals (RFP), Requests for Tender (RFT) and Requests for Quotes (RFQ) for digital accessibility remediation and testing solutions. Interviews departmental users to determine needs, develops specifications for requirements. + Evaluates proposals and products to ensure alignment with City needs and regulatory requirements. + Manage relationships with vendors and service providers to ensure compliance with digital accessibility standards. + Provide advice on procurement, implementation, and evaluation of accessibility-related technologies and services. **Process Improvement & Compliance:** + Develop corporate frameworks and processes to support the consistent application of digital accessibility best practices across digital public platforms. + Enhance auditing and testing processes, methodologies, tools, and best practices to support inclusive design adoption. + Define and monitor key performance indicators (KPIs) and metrics to evaluate and track accessibility progress across web content. + Assess risks related to digital accessibility non-compliance and work with other City departments to mitigate risks through proactive accessibility policies and remediation efforts. **Qualifications** 1. Considerable experience related to the duties listed above, normally acquired through the completion of a University Degree or Diploma in Digital Accessibility, User Experience (UX) Design, Human-Computer Interaction (HCI) Digital Communications or related discipline. The ideal candidate will have a blend oftechnology, design, accessibility, and project management expertise, combining formal education with hands-on experience. 2. Proven experience in strategy development, governance, compliance, and stakeholder engagement, with a strong ability to collaborate across departments and consult with diverse stakeholders. 3. Experience conducting Digital Accessibility Maturity Models, accessibility audits, and roadmap development. 4. Experience leading change management and process improvement initiatives. 5. Authoritative knowledge of digital accessibility standards and regulations, including WCAG 2.0/2.1 (AA) and PDF/UA, best practices and functional requirements for individuals with disabilities, including visual, auditory, physical, speech, cognitive, language, and learning impairments. 6. Proven experience conducting accessibility testing against WCAG 2.0/2.1 Levels A, AA, and AAA criteria using assistive technologies and tools such as Adobe Acrobat Pro, NVDA, JAWS, Colour Contrast Analyzer, WebAim Wave, and AChecker. 7. Certification in accessibility standards (e.g., Certified Professional in Accessibility Core Competencies (CPACC), ADS Certified Document Remediator, WAS Certified Web Accessibility Specialist, Adobe Certified Professional in accessibility workflows) is an asset. 8. Background in project management (PMP certification), policy analysis, and program development, with advanced research and evaluation skills is an asset. 9. Excellent verbal, written, and interpersonal communication skills. **Disclaimer:** Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination. **Terms:** The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements. Department City Manager's Office Employment Type Temporary, Full-Time Minimum Experience Experienced Compensation $102,265.80 - $127,833.16