HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies. At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks. Description: + Play the role of “Program Manager” laser focused on configuration, administration, monitoring of tools being used in the program for technical delivery + Collaborate with Transformation leadership team to develop Objective and Key Results (OKR’s) + Support scope change management practices and drive governance to ensure strong scope change control. + Directly be responsible for Administration and Control of JIRA and Confluence + Drive and oversee coordination of cross-functional teams involved in the transformation to support all aspects of the program. + Manage the weekly forums of health measurement, dashboard generation, status reporting, risk monitoring, issue escalations, process audit & reporting. + Maintain the data sanity in tools like Jira, Confluence & SharePoint. + Support Organizing cross ART collaborative sessions & cadences e.g. Retrospectives, Demos, PI Planning + Drive alignment among delivery governance with organizational governance. + Establish quality standards to be followed across the teams. + Monitor process adherence & activate remediation protocols where needed. + Provide support to other transformational services e.g. Organization Change Management, User Training, Knowledge Retention etc. using the data available in various tools. + Proficiency in developing interactive dashboards and reports using Power BI, with a strong understanding of leveraging BigQuery as a primary data source (will be considered a big plus). Skills Required: + MUST be skilled in JIRA Administration, PowerBI, Confluence administration. Experience Required: + 4-5 years Education Required: + Bachelor Degree Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier. #LI-CP1 #LI-Hybrid