Jira Administrator
Kforce
Kforce has a client in Jacksonville, FL that is looking for a Jira Administrator who will be responsible for configuration, customization, and administration of Jira. This role requires a strong understanding of Jira's capabilities and best practices to deliver an exceptional user experience and streamline project management processes.
Responsibilities:
* Collaborate with stakeholders to gather requirements and design Jira workflows, issue types, custom fields, and screens to align with business processes
* Configure permissions, user roles, and security schemes to ensure appropriate access controls and data privacy
* Assist teams in setting up projects and boards in Jira to facilitate effective project planning, tracking, and reporting
* Create and manage Jira filters, dashboards, and reports to provide insights into project progress and team performance
* Evaluate, install, and configure Jira plugins and integrations to extend the platform's capabilities and integrate with other tools in the technology stack
* Stay informed about the latest Jira updates and plugins to recommend relevant improvements to the platform
* Provide training and support to end-users on Jira best practices, workflows, and functionalities
* Address and resolve user inquiries and issues related to Jira usage in a timely and professional manner
* Monitor the performance of the Jira instance, identify bottlenecks, and implement optimizations to ensure optimal system performance and reliability
* Conduct regular health checks and maintenance tasks to keep the platform running smoothly
* Implement and enforce security measures to safeguard Jira data and ensure compliance with data protection regulations and internal policies
* Conduct periodic security audits and vulnerability assessments
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