Jail Control Room Operator **Dubuque County** 1 Positions ID: 75745 Posted On 07/25/2025 **Job Overview** **Description** Performs intermediate protective and human support service work ensuring the care and security of inmates at the county jail and Dubuque County Juvenile Detention; does related work as required. Work is performed under the regular supervision of the Jail Administrator and jail sergeants or acting sergeants. **Job Duties** + Operating specialized equipment; + Monitoring jail inmates during meals, exercise, work, recreation, and personal hygiene and related activities for conformance to institutional rules, regulations and procedures; + Serving as turnkey in admitting visitors, attorneys, police officers and bondsmen; + Monitoring the work of inmate workers; + Attending to special needs of prisoners and attempting to resolve individual problems, if possible; + Preparing and maintaining detailed manual and computerized records on inmates; + Ensuring the care and maintenance of living quarters and recreational facilities used by inmates; + Arranging visits, inspecting items brought into the jail, checking incoming and outgoing mail; + Overseeing the serving of meals to inmates; + Maintain a clean workspace + Performing related tasks as required or directed. **Minimum Qualifications** + High School graduate with a diploma as determined by the State Department of Public Instruction, or if the person has a G.E.D. + Possession of all qualifications for this position as required by Dubuque County and the State of Iowa. Must satisfactorily complete jail training programs. **Supplemental Information** **KNOWLEDGE, SKILLS, AND ABILITIES** **:** General knowledge of the security, rules, regulations, and procedures of the institution; some knowledge of the practices of modern penology as related to the supervision and care of persons under institutionalized restraint; some knowledge of basic principles of human psychology; ability to enforce institutional rules firmly and fairly; ability to detect potential behavior problems of inmates; ability to detect the early symptoms of common health problems; ability to carry out oral and written directions accurately; ability to supervise the activities of large groups of inmates; ability to prepare records and reports. **PHYSICAL REQUIREMENTS:** The Jail Control Room Operator shall have the ability to do the following: + Assist with the control of jail inmates; + Use departmental equipment, including telephones, computers, and radios. + Be able to smell potentially dangerous odors. **Equal Opportunity** Dubuque County is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, age, religion, sex, sexual orientation, gender identity, genetic information, ancestry, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Human Resources Department at (563) 589-4441. Primary Contact 1684871036959 Tracey Martin HR Generalist, Human Resources 563-589-4441 Phone Phone Phone 563-587-3836 Fax HumanResources@dubuquecountyiowa.gov Email True False True **Job Details** Categories Government/Public Service Law Enforcement Location Dubuque, IA Job Type Employee Full/Part Full Time Pay/Salary $28.64 - $33.23 hourly Benefits Health Insurance Dental Insurance Vision Insurance Life Insurance Retirement Plan Paid Vacation Paid Sick Leave Paid Holidays **Qualifications** Education High School/GED Company ID 975 Job REQ # \# Positions 1 Start Date 20250725 End Date 20250808 Featured Job TH Ad TH Comments **Similar Jobs** Machine Operator 4 Engineering Services and Products Company **Share this Job** Dubuque County **About the Company** The Dubuque County Courthouse was built in 1891. The Courthouse serves as the center of County Government offices, and is a dominant landmark in the downtown Dubuque area. It is located at 720 Central Avenue in Dubuque.