Technical lead in Windows operating systems and Cloud infrastructure management:

Define the rules and strategies for the entrusted technical domain Test and validate technical solutions Be a point of contact for the corresponding Competence Centers Follow the technical platform (reporting, KPI follow up and warn in case of ongoing potential issues) Automate processes Create and maintain documentation; Prepare proceduresValidate and distribute the incidents and changes for the technical domain supported according to the urgency. Ensure the Technology watch (follow market trends and point potential solutions)

Business continuity to deliver and improve the service to our customers:

Ensure that all systems located in the datacenters are under control/managed/well supported to provide services for applications.Ensure a good quality of service and documentation Collaborate among GIT teams to deliver a corporate service to our customers.Ensure a good level of service for our perimeter (Incident tickets and requests managed properly and in a timely manner)

Project management for a better anticipation:

Structure the operations and projects within PDCA, risk analysis and fail back plan.Actively participate to major projects and work in collaboration with the competence centers.