As a IT Vendor Management Specialist, you will:
• Responsible for delivery and management of technology services, working with customers, internal service delivery units, and suppliers to ensure an appropriate level of service is delivered.
• Work with all areas of the organization to select vendors, resolve issues, facilitate change, and promote positive working relationships with vendors.
• Monitor and report vendor performance in relation to service level agreements.
• Query and analyze data to troubleshoot issues and ensure data quality; monitor and document daily data processing and quality indicators.
• Anticipate and identify problems related to third party vendors.
• Present and communicate findings from data analysis.
• Lead the implementation of balance, reconciliation, monitoring and control processes.
• Lead vendor integration efforts and implementation solutions to improve vendor relationships and enhance programs.
• Drive solution set across development teams through regulatory requirements, contracts, and positioning.
• Actively participate on virtual teams as a technical resource accounting for vendor related tasks and keeping appropriate business units informed on issues, remediation status, and overall performance.
• Provide frontline support for external system applications including parameter changes, resolution of issues, errors in system data, and general maintenance items.
• Perform problem management and resolution, escalation of issues as necessary.
• Review, analyze, and modify vendor configurations and programs including verification, validation, and deployment efforts.
• Other duties as assigned.
• Maintain an accurate inventory of all AHC IT assets, including hardware, software, peripherals and licenses.
• Order, track, manage and troubleshoot all AHC IT mobile devices.
• Work collaboratively with AHC’s IT Telecom team for ongoing Telecom analysis to obtain and review up to date Telecom information for all entities.
• Track inventory and develop strategies to implement and identify cost reduction and product utilization optimization opportunities.
• Place new orders and terminations as necessary.
• Review all entities IT contracts for the purpose of documenting financial responsibilities.
• Assist with month end and year end reconciliation and overall financial review of the IT budget.
Qualifications include:
• Bachelor's degree or equivalent education and work experience
• Typically, 5 years with bachelor's or equivalent
• Two years contract management, asset management, and/or IT finance experience
• Collaboration
• Communication
• Customer and business focused.
• Proficient in Excel
• Basic knowledge of IT hardware, software, and peripherals
• Attention to detail.
• Ability to handle a multi-task environment.
• Communicative (written and verbal)
• Strong organizational skills
• Problem solving
Work Schedule:
Day Shift
Pay Range:
$63,510.88 - $92,090.78If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.
Under the Fair Labor Standards Act (FLSA), this position is classified as:
United States of America (Exempt)At Adventist HealthCare our job is to care for you.
We do this by offering:
Work life balance through nonrotating shifts
Recognition and rewards for professional expertise
Free Employee parking
Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
Paid Time Off
Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
Subsidized childcare at participating childcare centers
Tuition Reimbursement
Employee Assistance Program (EAP) support
As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.
If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference.
Join the Adventist HealthCare team today, apply now to be considered!
COVID-19 Vaccination
Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.
Tobacco and Drug Statement
Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.
While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.
Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).
Equal Employment Opportunity
Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.
Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs.
Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.