**Working Title: IT Training & Modern Work Specialist** **Job Class: Legal Assistant 7 Attorney General** **Agency: Attorney General's Office** + **Job ID** : 88154 + **Location** : St. Paul + **Telework Eligible** : Yes, hybrid + **Full/Part Time** : Full-Time + **Regular/Temporary** : Unlimited + **Who May Apply** : Open to all qualified job seekers + **Date Posted** : 08/12/2025 + **Closing Date** : 08/26/2025 + **Hiring Agency/Seniority Unit** : Attorney General's Office + **Division/Unit** : Attorney Gen. / InformationTechnology + **Work Shift/Work Hours** : Shift + **Days of Work** : Monday - Friday + **Travel Required** : No + **Salary Range:** $31.61 - $47.69 / hourly; $66,001 - $99,576 / annually + **Classified Status** : Unclassified + Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : No **The work you'll do is more than just a job.** At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. The Office of the Minnesota Attorney General is currently seeking an **IT Training & Modern Work Specialist** in the IT Division of the Office. A successful candidate in this position will be able to: + Develop and deliver comprehensive training programs covering a variety of IT systems and tools (including Windows, M365 applications, Teams Phone, Teams Rooms, PowerApps, and more), offering practical hands-on instruction tailored to non-technical users in legal and government settings. + Create hybrid and asynchronous learning experiences that accommodate diverse schedules, learning styles, and accessibility needs. + Provide one-on-one and group coaching to reinforce digital fluency, build confidence, and support the adoption of new tools and workflows. + Design and maintain user-friendly training materials, such as quick-start guides, videos, SOPs, and FAQs, using tools like Camtasia, Scribe, PowerPoint, and Microsoft Stream. + Build and manage a centralized training resource library, ensuring materials remain current as technologies and user needs evolve. + Lead IT onboarding for new hires, including training on essential systems, tools, and modern work practices. + Champion collaborative and productivity-enhancing technologies across departments to promote efficient, modern work habits. + Collaborate with stakeholders across IT, HR, Training and Development and leadership to align training strategies with organizational goals and address workflow challenges through Microsoft 365-based solutions. + Assist in the design and rollout of Power Platform solutions (e.g., Power Automate, Forms, Teams integrations) that streamline business processes. + Continuously collect user feedback and assess training effectiveness to drive improvement and ensure accessibility and impact. + Evaluate emerging technologies and workplace tools, pilot and test new features, and provide implementation recommendations based on user needs and organizational priorities. This position is eligible for a hybrid work environment (combination of in-office work and telework). **Minimum Qualifications** + Strong problem-solving skills, attention to detail, and the ability to manage multiple projects effectively + Experience designing and delivering structured IT training programs for diverse audiences + Proficiency with Microsoft 365 tools, including Teams, Outlook, SharePoint, OneDrive, Forms, Power Automate, and PowerApps + Demonstrated ability to create user-friendly instructional materials, such as guides, video tutorials, and digital resource libraries + Strong communication and interpersonal skills, with the ability to coach non-technical users and collaborate with stakeholders + Knowledge of adult learning principles, user adoption strategies, and inclusive instructional design practices **_IMPORTANT:_** All applications must include a cover letter that showcases relevant experience, particularly in training, M365 tools, and instructional content development. Applicants may also be asked to submit sample(s) of training content they have created. **Preferred Qualifications** + Degree in information technology, education, instructional design, communications, or a closely related field (equivalent experience may substitute for a degree). + Relevant certifications such as Microsoft Certified: Office Specialist, Microsoft Certified Trainer (MCT), CompTIA CTT+, or Microsoft 365 certifications (e.g., Teams Administrator, Power Platform, or related). + Four or more years of experience in IT training, user support, instructional content development, or digital enablement, preferably in a professional, legal, or public sector environment. + Demonstrated ability to deliver effective technology training to diverse audiences, develop accessible learning materials, and support the adoption of collaboration and automation tools. **Physical Requirements** + Ability to move and transport such articles as files, laptop computer and resource materials weighing up to 20 pounds **Additional Requirements** It is our policy that all candidates submit to a background check prior to employment. This background check may consist of the following components: + Conflict of Interest Review + Criminal History Check + Education / License Verification + Employment Reference / Records Check In addition, this position requires successful background clearance including fingerprinting to access Criminal Justice Information Services (CJIS). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. AN EQUAL OPPORTUNITY EMPLOYER Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status. Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.