**Position Summary:** The IT TEM Project Coordinator - will be responsible for overseeing and managing all aspects of the company's telecommunications expenses. This role involves detailed reconciliation of telecom invoices, identifying and disputing billing errors in conjunction with the organization's TEM, and proactively identifying cost-saving opportunities, including the disconnection of unused telecom services. The ideal candidate will be highly organized, detail-oriented, and possess strong analytical and communication skills. **Key Responsibilities:** _Telecom Expense Management:_ • Work with the organization’s TEM service to confirm receipt, review, and assist processing all telecommunications invoices (voice, data, mobile, fax, alarm etc.) in a timely manner. • Perform detailed audits and reconciliations of telecom inventory, contracts, and usage records to ensure accuracy. • Identify billing discrepancies, file disputes with vendors, and track them through to resolution and credit recovery. • Maintain an accurate inventory of all telecom services, circuits, and associated assets. • Develop and maintain a comprehensive understanding of telecom contracts, rates, and service level agreements (SLAs). _Cost Optimization G Service Disconnection:_ • Proactively identify and analyze opportunities for cost savings, including but not limited to: • Identifying and decommissioning unused or underutilized telecom lines, circuits, and services. • Optimizing rate plans and service configurations. • Negotiating with vendors for better rates or terms (as directed). • Manage the end-to-end process for disconnecting services, including: • Validating requests for disconnection. • Coordinating with internal stakeholders and vendors to schedule and confirm disconnections. • Ensuring services are ceased in billing systems and final invoices are accurate. • Track and report on cost savings achieved through disconnection and optimization efforts. _Vendor Management:_ • Serve as a primary point of contact for telecom vendors regarding billing inquiries, disputes, and service changes. • Maintain positive and effective working relationships with vendor representatives. • Monitor vendor performance against SLAs and contractual obligations. _Reporting & Analysis:_ • Generate regular and ad-hoc reports on telecom expenses, usage trends, dispute status, and cost-saving initiatives. • Analyze expense data to identify trends, anomalies, and areas for improvement. • Provide insights and recommendations to management based on data analysis. _Project Coordination:_ • Assist with telecom-related projects, such as system upgrades, new service implementations, or office moves. • Track project timelines, deliverables, and budgets related to telecom expenses. • Coordinate with internal teams (IT, Finance, Operations) and external vendors to ensure smooth project execution. _Process Improvement:_ • Identify opportunities to streamline and improve telecom expense management processes and workflows. • Document existing processes and recommend enhancements. • Assist in the implementation of new tools or systems for telecom expense management. **Education:** • Associate or bachelor’s degree in business administration, Finance, IT, or a related field is preferred. • Relevant certifications (e.g., TEM - Telecom Expense Management) are a plus. **Experience:** • Minimum of 5 years of experience in telecommunications expense management, telecom auditing, or a similar role. • Proven experience with reconciling complex invoices and managing vendor disputes. • Experience with identifying and managing the disconnection of telecom services. • Familiarity with telecom industry terminology, technologies (e.g., VoIP, Satellite, SIP, FoIP), and billing practices. **Skills & Abilities:** • Strong analytical and problem-solving skills with high attention to detail. • Excellent organizational and time management skills, with the ability to manage multiple tasks and deadlines effectively. • Proficient in Microsoft Office Suite, particularly Excel (pivot tables, VLOOKUPs, complex formulas). • Experience with Telecom Expense Management (TEM) software is highly desirable. • Strong verbal and written communication skills, with the ability to interact professionally with internal stakeholders and external vendors. • Ability to work independently and as part of a team. • Proactive and results oriented. **Family Makes Us Stronger.** Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference. We are eager to connect with you! **_Apply Now_** to get started at PruittHealth! _As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status._