Job Seekers, Please send resumes to resumes@hireitpeople.com

Minimum years of experience*: 7+

Responsibilities you would expect the Subcon to shoulder and execute*:

Installation, configuration and maintenance of client devices and associated infrastructure. Integration of internally and externally developed software into client device environment. Planning and coordination of activities involving the installation, deployment and upgrade of software on client devices. Develop and maintain operating system images for all supported client devices. Active Directory group policy development and maintenance. Management of print queue and server infrastructure. Administration of security platforms including antivirus, application whitelisting and full disk encryption. Provide Level 3 (L3) support for client environment issues. Respond to escalations for issues impacting multiple users. Root cause analysis of complex issues including documentation of assessment and mitigation steps with goal to prevent recurrence. Documentation of all processes, new implementations, procedural improvements, and fixes for common issues. Updating of Knowledge Base and SharePoint articles, training of L1 and L2 teams. Work under supervision of Client Engineering manager Expert knowledge of the following areas with 7+ years of experience: Operating systems - Microsoft Windows (all versions) and macOS Microsoft System Center Products (SCCM, SCOM, SCO) Microsoft Active Directory and Group Policy Application packaging (Flexera AdminStudio, InstallShield) Scripting and programming (PowerShell, VBScript, C#, VB.net, Bash) Platform and client virtualization technologies (VMWare vSphere, VMWare View, Microsoft Hyper-V, Microsoft RDS, Citrix XenDesktop, Citrix XenApp) Print infrastructure and management solutions (e.g. PaperCut, Presto) Security platforms (e.g. Symantec Endpoint Protection, System Center Endpoint Protection, BitLocker, CheckPoint Full Disk Encryption, AppLocker, Carbon Black Protection) Networking (e.g TCP/IP, DHCP, DNS)

Interview Process (Is face to face required?) No