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Detailed Job Description:

8+ years’ experience in supporting JIRA and Confluence administration, including creation and management of custom, complex projects, workflows, security schemes, custom fields, dashboards and reports configurations. Lead minor and major JIRA/Confluence upgrades (including communications), schedule and coordinate maintenance, and lead performance tuning/scaling in conjunction with our JIRA hosting partner. Install, manage and administer Jira add-ons, plugins, and extensions. Expert level tool administration knowledge on JIRA, and proficiency in Atlassian tool suite. Understand and adapt XML configuration files in regards to JIRA/Rally integration as necessary. Meet with stakeholders to identify JIRA Project and Confluence needs and implement them as appropriate. Perform requirements gathering, business process workflows, and process improvement for JIRA/Confluence workflows and processes in place, identifying where functionality can/cannot meet user requests. Interact with existing vendors for support and troubleshooting, Working with our JIRA instance hosting provider on necessary upgrades and communications with others on planned outages. Experience installing and updating JIRA plugins using Atlassian SDK is a plus.

Interview Process (Is face to face required?) No

Does this position require Visa independent candidates only? No