IT Technician **Date:** Apr 23, 2025 **Location:** Apodaca, NLE, MX, 66614 **Company:** Corning Requisition Number: 68271 **The company built on breakthroughs. ​ ** **Join us.​ ** Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.  ​   How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward. ​  ​ At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.​   ​ Come break through with us.  Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use. **Role Purpose** IT technician on MTA Plant, focused to provide solutions, installation, maintenance to network and general support using desktop technology. Provide manufacturing systems support, IMS hardware support, Users desktops, office devices and technical assistance to Corning IT as requested. Provide backup support for the Site Leader as requested. **Key Responsibilities** + Lead technical support, providing support to manufacturing and the daily operations. + Backup IT Site Leader as needed. + Work closely with, IT service delivery, project management, and functional/business resources to deliver projects and services on time. + Participate on IMS Projects as needed. + IMS Infrastructure Support, including computers, printers, switches, servers and security. + Interface with Corning IT to resolve issues. + Advanced Issue Resolution for IMS cases. + Communicate Infrastructure needs and issues to Site Leader. + Responsible for the effective acquisition, installation, maintenance, and use of desktop technology. + May be responsible for the purchase and installation of hardware/software. + Resolves problems with new and existing equipment. + Develops solutions to routine technical problems of limited scope. + Follows specific, detailed instructions. + Contributes to the completion of routine technical tasks. + Responsible for all IT devices or accessories + Provide user support for Office assistant and all services related printers, IT devices installation or relocation. + Bring technical support for computer devices, update hardware, install software, telephony services and provide user instructions as requests. + Have external customer or vendor contacts for IMS or Office support. + Maintain operative services running, support on site, infrastructure, or server room. + Support MES system on configurations, training, process reviews **Experiences/Education - Required** + Comfortable Around Management + Can deal comfortably with managers as well as the hourly workforce. + Can present to managers without undue tension and nervousness. + Gains trust quickly of other parties to the negotiations. + Has a good sense of timing. + Fosters a feeling of belonging in the team. + Good at figuring out the processes necessary to get things done. + Can simplify complex processes. + Can write clearly and succinctly in a variety of communication settings and styles. + Can get messages across that have the desired effect. + Effective leadership, organization, and planning skills, with ability to handle changing priorities. + Excellent communications, interpersonal and influencing skills. + Demonstrated track record of on time delivery within budget; ability to drive projects to successful conclusion using influencing tools. + Ability to lead international teams across multiple initiatives that span various lines of business, geographic borders, time zones, and cultures. + Must be a self-starter, able to work in team environment and motivate others. + Ownership for IT related activities + Responsible and ethic culture regards computers and user information. Corning Puts YOU First! We are committed to supporting your health, financial, career development, and life goals as you grow professionally and personally to achieve your highest potential. All benefits begin as soon as you start your career at Corning. + Our monetary peer-to-peer recognition program is tied to ourand celebrates you and your colleagues’ contributions. + Health and well-being benefits include medical, dental, vision, paid parental leave, mental health/substance use, fitness, and disease management programs. + Companywide bonus and attractive short- and long-term compensation programs are available based on your role and responsibilities. + Professional development programs help you grow and achieve your career goals. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at.