IT Systems Administrator

About Palladium:  
Palladium is a global company working to design, develop and deliver positive impact on the lives and livelihoods of people around the globe; broaden access to health, water, power, and infrastructure; build enduring, sustainable, and transformative institutions and market systems to address global challenges; and conserve the natural world. We operate in over 90 countries and have a workforce of 4,000 talented, motivated, and diverse staff of all religions, races, languages, and gender identities.  

Position Summary: 
The IT Systems Administrator is responsible for the configuration, operation, and maintenance of the project’s digital infrastructure. This includes servers, networks, data backup systems, and virtual environments. The Administrator ensures reliable access to digital platforms, system security, and continuous system monitoring for performance improvements. 

Location: Burundi  
Reports to: Senior Digital Health Advisor   

Primary Duties and Responsibilities: 

Manage and maintain Linux and Windows-based servers supporting HIS platforms, ensuring high availability, scalability, and performance. Establish and maintain secure backup and disaster recovery solutions for all hosted platforms and services. Administer cloud and virtual environments and optimize virtualization for efficient resource allocation. Perform regular security audits and monitor system logs for vulnerabilities or breaches, implementing corrective actions where needed. Set up and maintain helpdesk systems and provide Level 2/3 IT support to users. Document and maintain network architecture diagrams, system configuration files, and SOPs. Collaborate with MoH IT teams to build local capacity in infrastructure management and data center support. 

Required Qualifications:

Bachelor’s degree in information technology, computer systems, or related fields. At least 5 years of experience managing server infrastructure, networks, and cloud environments. Strong expertise in system security, virtualization, and backup solutions. Experience supporting health information systems is preferred. Proficiency in English and French highly desirable. 

Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success, and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.    
Should you require any adjustments or accommodation to be made due to a disability, or you are a neurodivergent individual or for any other circumstance, please email our team at accessibility@thepalladiumgroup.com and we will be in touch to discuss.   

Safeguarding - We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse.  All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.