Summary Job title: IT System Administrator Job ID: 202596210003 Department: Operations/IT Service Center Location: TX-Irving Description Summary: Consolidated Electrical Distributors Inc. (CED) is one of the largest electrical solutions distributors and product suppliers in the country and we are seeking an IT Operations Specialist for CED’s data center operations. Located in Irving TX, the IT Operations team is responsible for CED’s data centers and IT infrastructure supporting our 700+ locations across the country, as well as the CED Service Center. The successful candidate will have experience providing support for and maintaining data center IT infrastructure and Microsoft technologies. CED is focused on finding the best talent as we continue to grow and build upon the success that was started in 1957. The position will work with CED management, system engineers, software development groups, the IT help desk, and IT project managers to support and maintain these IT systems and networks. Reports to: IT Operations Manager Minimum Qualifications: + Bachelor’s Degree or equivalent + 3+ years of experience in various IT operations disciplines including Active Directory/identity management, LAN administration, desktop support, email systems, backup systems, monitoring and alert systems, server administration and storage device management. + Physical qualifications required to perform the job function to lift 25 lbs., climb stairs, sit for long periods of time. + Expertise with Windows server OS and administration of various operations applications + Proficiency to read, write and communicate orally the English language, especially I.T. technical terms and concepts. + Ability to use Microsoft Word, Excel, and Outlook. + Competence to operate a personal computer, printers and external computer peripherals. Preferred Qualifications: + Certified in one or more of the following areas: AWS, Azure, CCNA, MCSE, VMware + Skilled in technical writing to develop operations manuals/guides. + Experience with utilizing support ticketing systems ADDITIONAL COMPETENCIES: + Must possess ability to work under pressure. + Must possess ability to multi-task. + Ability to organize multiple work tasks and prioritize them to meet specific deadlines. + Established experience and a passion for providing exceptional customer service. + Confidence interacting with a wide range of people from clerical staff, network specialists, developers, senior management, and vendors. + Proven troubleshooting skills Working Conditions: •Office environment, with minimal travel required. •Requires occasional after-hours and weekend work. Supervisory Responsibilities: No Essential Job Functions: + Manage implementation, rollout and other support projects related to IT infrastructure + Coordinate and communicate project activities with other IT Department stakeholders + Assist with developing and distributing communications to end-users and field management. + Manage and maintain datacenter systems and networks. + Escalate operations outages and security issues though clear and concise communication. + Provide technical support and guidance to IT engineers and application owners. + Manage and maintain CED’s Active Directory environment. + Manage monitoring tools across CEDs networks, systems, and applications. + Resolve and remediate operational issue and security vulnerabilities in a Windows environment. + Manage critical backup and replications application. + Administer patch management and patch delivery solutions. + Create and maintain IT operational documentation. + Assist engineering in the design and implementation of technical solutions. + Develop and maintain runbooks and procedural guides related to operational areas assigned. + Perform special projects as assigned. CED is an Equal Opportunity Employer - Disability | Veteran Other Compensation: The following additional compensation may be applicable for this position: + Profit Sharing Benefits: Benefits available for this position are: + Insurance - Medical, Dental, Vision Care for full-time positions + Disability Insurance + Life Insurance + 401(k) + Paid Sick Leave + Paid Holidays + Paid Vacation + Health Savings Account (HSA) and matching + Dependent Care Flexible Spending Account (FSA) + Teledoc