Navitus Health Solutions is seeking a IT Support Technician to join our team!
The IT Support Technician will be responsible for providing first level technical assistance and support related to computer systems and hardware. Respond to queries, execute basic diagnostic programs, isolate problems, and determine proper escalation within Navitus and/or vendor support. Individuals in this job position are competent to perform work at the entry level technical skill set within this job family. They have some familiarity with information technology systems and processes.
Is this you? Find out more below!
ResponsibilitiesHow do I make an impact on my team?
Imaging, Packaging, Shipping and Tracking of Hardware based on incoming requestsReceiving, tagging and inventorying of hardwareMaintenance and inventorying of shipping suppliesRecord user interactions in Service Desk applicationWorking with users to receive, track, and inventory, corporate hardware within termination processWork with vendors and run diagnostic programs to resolve problemsDocument processes and solutions in the IT knowledge baseMaintain accurate New hire, Transfer and Termination hardware tasks with attention to detailMaintain Asset Lists and documentation accuratelyOther duties as assigned QualificationsWhat our team expects from you?
High school diploma requiredWorking knowledge of hardware provisioning and support requiredExperience in solving customer issues requiredKnowledge of Active Directory Users and Computers preferredSystem Center Configuration Manager (SCCM) preferredKnowledge of Microsoft tools such as email, Teams and SharePoint preferredParticipate in, adhere to, and support compliance program objectivesThe ability to consistently interact cooperatively and respectfully with other employeesWhat can you expect from Navitus?
Top of the industry benefits for Health, Dental, and Vision insurance20 days paid time off 4 weeks paid parental leave 9 paid holidays 401K company match of up to 5% - No vesting requirement Adoption Assistance ProgramFlexible Spending Account Educational Assistance Plan and Professional Membership assistance Referral Bonus Program – up to $750!#LI-Onsite
Location : Address 1025 West Navitus Dr. Location : City Appleton Location : State/Province WI Location : Postal Code 54913 Location : Country US Options ApplyApplySubmit a ReferralRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Application FAQsSoftware Powered by iCIMS
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