IT Support Specialist
kempinski
IT Support Specialist
Description\nResearch and propose a variety of AV solutions to meet the various needs of the organization and be responsible for installation of any new technical equipment.\nCarry out or arrange for the carrying out of routine and emergency technical equipment maintenance, including system housekeeping and security procedures.\nCoordinate on equipment maintenance during banquet and other functions to ensure smoother operation is held and to ensure that equipment are back in inventory in good state of repair.\nProvide technical support to guests in banquets and all other areas including technical equipment when appropriate.\nMonitor and maintain adequate supplies of peripherals (cables, connectors, spares etc.).\nEnsure that the Kempinski Code of practice is upheld at all times and possesses a thorough knowledge of all standard operating procedures.\nAssists in the purchase of all AV equipment\nMaintain the AV control room(s) and to maintain the inventory of AV equipment in the hotel. \nMaintain current and up to date specifications of AV equipment with the Coordination of the IT Manager.\nAt least twice weekly, perform routine inspection of all maintenance operational areas and report any equipment malfunction to the IT Manager.\nMonitor the implementation of all energy conservation procedures and report any irregularities and non-compliance to the IT Manager.\n
Key Responsibilities\nPerforms all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.\nTo understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety.\nTo ensure that all potential and real hazards are reported and rectified immediately.\nTo understand and strictly adhere to the Hotel’s Employee rules & regulations.\nTo report for duty punctually wearing the correct uniform and name tag at all times.\nPerforms any other duties as assigned to him/her by management.\n
Skills, Knowledge and ExpertiseEducation:
High School Graduate or Associate Degree
2-4 years experience in a position related to IT
Language:\nEnglish – excellent oral and written skills\nAdditional language - beneficial\nCompetencies:\nKnowledge of Web Applications \nPC Computers \nServers \nAntivirus Technology \nPrinter Setup \nMaintenance and Repair\n
Department: Information Technology (IT)
Employment Type: Permanent - Full Time
Location: Lebanon - Beirut
Description\nResearch and propose a variety of AV solutions to meet the various needs of the organization and be responsible for installation of any new technical equipment.\nCarry out or arrange for the carrying out of routine and emergency technical equipment maintenance, including system housekeeping and security procedures.\nCoordinate on equipment maintenance during banquet and other functions to ensure smoother operation is held and to ensure that equipment are back in inventory in good state of repair.\nProvide technical support to guests in banquets and all other areas including technical equipment when appropriate.\nMonitor and maintain adequate supplies of peripherals (cables, connectors, spares etc.).\nEnsure that the Kempinski Code of practice is upheld at all times and possesses a thorough knowledge of all standard operating procedures.\nAssists in the purchase of all AV equipment\nMaintain the AV control room(s) and to maintain the inventory of AV equipment in the hotel. \nMaintain current and up to date specifications of AV equipment with the Coordination of the IT Manager.\nAt least twice weekly, perform routine inspection of all maintenance operational areas and report any equipment malfunction to the IT Manager.\nMonitor the implementation of all energy conservation procedures and report any irregularities and non-compliance to the IT Manager.\n
Key Responsibilities\nPerforms all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.\nTo understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety.\nTo ensure that all potential and real hazards are reported and rectified immediately.\nTo understand and strictly adhere to the Hotel’s Employee rules & regulations.\nTo report for duty punctually wearing the correct uniform and name tag at all times.\nPerforms any other duties as assigned to him/her by management.\n
Skills, Knowledge and ExpertiseEducation:
High School Graduate or Associate Degree
2-4 years experience in a position related to IT
Language:\nEnglish – excellent oral and written skills\nAdditional language - beneficial\nCompetencies:\nKnowledge of Web Applications \nPC Computers \nServers \nAntivirus Technology \nPrinter Setup \nMaintenance and Repair\n
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