About the role  

We are looking for an IT Support Specialist for our team in Mexico City who can help us support our employees all around the globe. The tasks consist on the following:

Service Desk & Helpdesk: Preparing laptops for new employees and provide onsite and remote support to our employees globally, both with Windows and macOS. Plan, design and develop our IT environment and any processes that can be automatized. Prepare the onboarding and IT material for new employees. Manage our Google systems and licences. Manage tech material Support and maintenance of audiovisual equipment in meeting rooms. Support our offices around the world.

About you

+2 years of experience in a similar position. Good communication skills in English and Spanish (other languages are welcome). Experience installing and managing networks is desirable Experience in a fast-paced environment would be a plus. Desirable to have knowledge about Jira or other ticketing tools. Be decisive and organised. Love being part of a dynamic team in a growing company.

 

Benefits & Perks:

Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance Opportunity to have a real impact in a high-growth global category leader 40% discount on all Fever events and experiences Work in a location in the heart of Mexico City
Private health Insurance 20 days off annually Wellhub membership
English Lessons Responsibility from day one and professional and personal growth Great work environment with a young, international team of talented people to work with!

 

#LI-hybrid #LI-fulltime #LI-JG1