Welcome page Returning Candidate? Log back in! IT Support Specialist Job Locations US-VA-Fairfax Job ID 2025-5821 # of Openings 1 Category Cyber Security Opportunity

Information Management Group, Inc. (IMG) is a trusted leader in delivering innovative IT and cybersecurity solutions with a commitment to excellence, customer satisfaction, and professional growth for over 30 years. IMG is hiring an IT Support Specialist to oversee our corporate managed service provider services. This is a full-time position with the opportunity for growth in other IT related areas (networks, cabling, and infrastructure management) in addition to occasional travel to support customer sites.

 

Key Responsibilities

 

Infrastructure Management & Technical OperationsLead the installation, maintenance, and organization of network infrastructure (e.g., cabling, enclosures, equipment, servers, and backups).Oversee software/hardware asset management, licensing, and lifecycle tracking.Provide technical support, resolve help desk issues, and manage user accounts and access controls.Implement and maintain disaster recovery and data backup systems.Cybersecurity & Compliance Oversight

Enforce cybersecurity standards to meet compliance frameworks (e.g., NIST 800-171, CMMC).

Maintain technical documentation for audit readiness and compliance tracking.

Support policy documentation, track updates, and collaborate with teams to ensure ongoing regulatory alignment.

Project Coordination & Vendor/Team Management

Coordinate IT projects, including equipment deployment and infrastructure upgrades.

Assist in recruiting by evaluating technical candidates and reviewing resumes.

Manage relationships with IT vendors and service providers, ensuring service level and compliance expectations are met.

Qualifications

Requirements

4+ years of technical experience, to include facility-related activitiesExperience conducting technical interviews with understanding of basic employee life cycle activitiesExcellent customer service and communication skillsExperience with installation, maintenance, and troubleshooting of network hardware, cabling (Cat5e/6/6a, fiber), and data center equipmentExperience with IT software applications including Windows Server, SharePoint, Windows Office 365 Enterprise, and Website managementEnjoy working in a small team environmentAbility to travel up to 30% to customer sitesActive Secret clearance

 

Preferred Qualifications

Bachelor’s degree

NIST 800-171 compliance experience

Demonstrated knowledge and experience with CMMI and CMMC processes and compliance standards

Active TS security clearance About IMG

Founded in 1987, IMG is a leading small business that exemplifies competence, integrity and follow-through. We consistently provide customer focused professional services, which ensures our company is recognized for continually exceeding expectations. We believe that at the core of our success stand our people. Our people have provided professional services in the Information Technology field for our customers with a commitment to customer satisfaction for over 35 years.

 

IMG Benefits:

Health, dental, vision, and life insuranceShort term and long term disability insurance401(k) with generous company matchFlexible Spending Accounts (FSA) and Health Savings Accounts (HSA)Personal leave plus paid federal holidaysProfessional development and training assistance

IMG is an equal opportunity employer including disability and protected veterans or other characteristics protected by law.

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