IT Service Catalogue & Procurement Assistant

Location: Ipswich (on-site, 5 days per week)

Contract: 12 months

Hours: 25 hours per week (ideally 9am-2pm, Monday to Friday)

Rate: £18.92/hour Umbrella

IR35: Inside IR35

Start date: Early September

About the role

We are looking for a detail-oriented and organised IT Service Catalogue & Procurement Assistant to join an established IT Operations team. This is a part-time role based on-site in Ipswich, supporting the smooth delivery of IT goods and services across the organisation.

You will play a key part in managing the IT Service Catalogue – the list of standard equipment and repeatable IT services available to staff – and supporting colleagues with procurement processes. Your work will help ensure that staff have the right technology in place to deliver excellent services.

What you’ll be doing

Administer and update the IT Service Catalogue, ensuring information is accurate and up to date Provide equipment and peripherals to staff in line with agreed processes Monitor stock levels and liaise with colleagues to ensure availability Handle standard and non-standard service requests, following the correct processes Support IT colleagues with procurement requests, including raising purchase orders Publish pricing information for schools and related services each month Track the progress of IT requests and follow up where needed Assist with the delivery of minor IT projects and service improvements

What we’re looking for

GCSE-level education or equivalent (NVQ2 in ICT or similar experience) Experience in an IT or professional office environment Knowledge of IT systems and good understanding of customer service principles Strong attention to detail and problem-solving skills Good communication skills, both written and verbal Organised, proactive and able to prioritise work effectively

*Rates depend on experience and client requirements

Job InformationJob Reference: JO-2508-355590Salary: £0.00 - £18.92 per hour + Inside Ir35Salary per: hourJob Duration: 12 monthsJob Start Date: 01/09/2025Job Industries: DataJob Locations: SuffolkJob Types: Contract