Job Description An employer based in Roanoke TX is looking for a Level 2 IT Support Engineer to join their growing MSP organization. This person will partner alongside Level 1 engineers to support various client infrastructure. This person will hold a variety of responsibilities including managing system security including Active Directory roles and permissions, they will help design and support customer cloud and virtualized environments, they will install LAN, WAN, mobile, and other systems infrastructure, and help to analyze and isolate issues and provide solutions. They will also support various internal applications including Sentinel One, Datto BCDR, Datto RMM, CyberQP, SAAS Alerts, and other security-related applications. This is a full time, permanent role sitting on site 5 days a week. This role is posted at $80-$100,000/yr base salary (before benefits) based on tenure, skillset, background, and certifications. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Experience working in an MSP environment In-depth knowledge of Active directory and security management Proficiency in Office 365 deployments including Sharepoint, OneDrive, and Teams Experience with maintaining and troubleshooting firewalls, routers, and switches ( Strong understanding of TCP/IP, DNS, etc, SonicWall, Fortinet, or Ubiquiti exp) Experience with cyber scanning, incident response, or vulnerability management tools Relevant Azure or Office 365 certifications null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.