IT Support Engineer
London (Onsite)
1 Month contract- Inside IR35 

We are looking for a proactive and personable IT Support Engineer to join our London-based client for a short-term contract, supporting new hire onboarding. You’ll be the face of IT for incoming employees, ensuring a seamless experience from day one by managing hardware, software, and mobile device setup and support.

 

The Role:

Provide first-day support for new hires, including hardware/software setup (Mac 70% / PC 30%) Troubleshoot issues with laptops, desktops, printers, and mobile applications Respond to hardware and application-related queries and incidents Collaborate with onboarding, HR, logistics, and vendors to ensure smooth employee integration Use ServiceNow to track and resolve incidents and requests Deliver excellent customer service and maintain high levels of satisfaction

 

What you will bring:

Minimum of 1 year of experience in deskside or end-user support roles Solid experience with MacOS, Windows OS, and Microsoft Office Suite Strong communication and customer service skills Basic networking knowledge (AirWatch, SCCM, routers/switches) Familiarity with ServiceNow or similar ITSM tools Positive attitude and the ability to multitask in a fast-paced environment

  

Nice to Have:

A+ or Network+ certifications Experience supporting onboarding processes Degree in Information Technology or equivalent practical experience

 

Hurry & apply!

#UST