Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. **Working at** **Abbott** At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to: + Careerdevelopmentwith an international company where you can grow the career you dream of. + Competitive salaries, bonus potential and excellent package of benefits. + A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. + A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. **The Opportunity** For our Core Diagnostics Division **CDx** we are looking for an **Operational Subject Matter Expert** for **AlinIQ Laboratory Informatics Systems.** The position will support **AlinIQ** sales activities and build strong relationships with our clients across Europe. **What You'll do:** + Analyze and understand customer’s additional pain points to create and propose additional enablers as value expansion opportunities, responsible to close the sales cycle. + Responsible in advanced and functionaltrainingof the customers for AlinIQ enablers, during laboratory day-to-dayoperations. + Engage with the customer to improve daily workflows and resolve challenges by connecting them to AlinIQ functionalities. + Ensure the maximum utilization of AlinIQ enablers at customer site, consequently, creating the most value and best RoI from the IT solutions. + Responsible forpresentationof AlinIQ OPEX Enabler at customer site. + Supportcreation of SOW inPre salesphase in partnership with Customer and CORE sales roles. + Increasecustomer satisfactionand NPS, accordingly create value expansion opportunities andcommunicatewith coresales team. + Must deep dive oncustomer needsand answer by using AlinIQ enablers. Ultimate aim is to transform every customer into a AlinIQ reference site. + With hyper-care minimize inadequatetrainingassociated errors and issues, thus reducecustomer complaintsand avoidablesupportworkload on ITSS team. **Required qualifications & background:** + Good understanding of IT technology within hospital and laboratory environment, how technologydrivesvalue in the broader healthcare and laboratory space. + IT functional expertise, IT product andindustry knowledgein Healthcare and/orLaboratory Medicinepreferred. + Hands On ability to execute, process,communicateand present clinical and payment related information to a high standard. + Should have a clear lab IT solutions acquaintance and appreciation. + Ideally **,** be an active user of allIT systemsin the lab, and preferably being the “right hand” of the lab director for IT related requests. + Goodanalytical skills, problems solving approach. + Willingness to challenge and improve the status-quo is mandatory. + Excellent communicationandpresentationskills. + Externalcustomer focuswith strongnetworkingcapabilities. + University degree is a must (medical,life sciences, IT or medical technology preferred). + Ability to travel on a daily basis across assigned territory. + Fluent in Englishand local language is a must. Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal. An Equal Opportunity Employer Abbot welcomes and encourages diversity in our workforce. We provide reasonable accommodation to qualified individuals with disabilities. To request accommodation, please call 224-667-4913 or email corpjat@abbott.com