Employer: Siemens Financial Services, Inc.

Job Title: IT Solution Expert - Origination [MULTIPLE POSITIONS]

Job Location: Malvern, PA

Job Type: Full Time

Rate of Pay: The salary range for this position in Malvern, PA is $146,078 - $148,800 per year and this role may be eligible to earn incentive compensation. Siemens offers a variety of health and wellness benefits to employees. Details regarding our benefits can be found here: www.benefitsquickstart.com. In addition, this position is eligible for time off in accordance with Company policies, including paid sick leave, paid parental leave, PTO (for non-exempt employees) or non-accrued flexible vacation (for exempt employees). 

Duties: Act as a liaison between IT Department, developers, Business Analyst and Business Users. Responsible for supporting system development as required by designing and configuring to agreed specifications, testing and documentation. Work with 3rd party consultants to develop systems as per business requirements and work must be carried out in accordance with the agreed framework and quality standards. Facilitate requirements engineering with Business Analysts as well as design sessions with developer. Provide proactive maintenance and support in conjunction with Support/System teams with an aim to ensure highest user experience and no unplanned down time of business applications. Ensure all current known activities are documented and any changes are performed in accordance with agreed change management procedures. Responsible for ensuring all documents are available in agreed libraries to audit standards. Ensure system compliance including system security (CERT), and adherence to FSA, SfeRA, ITGC requirements and other applicable internal and external standards or requirements including providing reporting and appropriate communication as required. Look to increase new technologies integration and process improvement continually. Actively identify new opportunities to increase process and economic efficiency within team as well as customer and team satisfaction. CAB Preparation and Participation. Active participation in ticket triage and ticket handling process up to and including effort estimations and solutions to tickets.

Requirements: Employer will accept a Bachelor's degree, or foreign equivalent, in Information Technology, Computer Science, Electronics Engineering or related field and 60 months of experience in the job offered or in an IT Analyst-related occupation. Position requires experience in the following: Working with financial services business process including point of sale, contract origination, customer service, payment methods, collections, workout and end of contracts; Handling the end-to-end delivery of IT services to customers (ITSM) including all the processes and activities to design, create, deliver, and support IT services; Working with Business Analysis, requirement gathering, technical design & development coordination; Working with IT validations of changes and production deployment and release process; Working with any Contract management systems, POS Systems or Origination Systems and Open text Products. Telecommuting may be permissible pursuant to company policy. 15% international travel may be required

[Hybrid role]

Referral Program: Incentives offered through the Company’s Employee Referral Program are applicable to this position.

CONTACT : Click on Apply button in this posting

Equal Employment Opportunity Statement Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.

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Criminal History Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.