Understanding end user needs
• Work with product owner and/or other product designers, as well as process owners and target users to clarify proposed changes to the IT products in scope. 
• Responsible for defining assigned items in detail, including functionality, expected value, compliance requirements, acceptance criteria. Support the product owner in translating them in backlog items.
IT product design and implementation
• Responsible for creating fit-for-purpose designs for assigned scope, taking both functional and non-functional aspects into account and working closely with product owner and other members of the team such as Product Architects, Technical Design Leads and Data engineers.
• Where applicable, work closely with UI/UX design teams to ensure that target user needs and situations are adequately considered in design. This role is not expected to be expert in UX/UI design.
• Responsible to ensure continued compliance of IT product design with KONE cybersecurity standards and data models.
• Responsible for creating backlog items such as stories and tasks based on the designs. Support the Product Owner in refining the higher-level backlog items such as Epic sets and Epics.
• Provide clarifications and other forms of support to other members in the team on technical designs, implementation, verification, and validation.
• Participate actively in stakeholder and end user demos and incorporating the feedback into the product design.
• Where applicable, facilitate end user validation activities and ensure that feedback received is incorporated to the product design.
• Responsible for maintaining up-to-date product concept and description documentation, for own scope, in accordance with applicable architecture guidelines. (e.g. in Confluence, Sharepoint)
IT product operations
• Support the Operations personnel in addressing critical issues with IT product operations such as Major incidents when needed.
Training and communications
• Keep product documentation up-to-date with required quality, including for example, design specification, training material and instructions.
• Conduct trainings and communications towards the key stakeholder groups (e.g., Key User network) about best-practice usage, new releases, and changes to the products in scope.
Planning and Prioritization
• Actively support the product owner in backlog prioritization and updating product roadmaps.
• Play an active role in agile practices within the team including backlog refinement, planning and dependency management with other teams.
Other considerations
• Seniority levels within the role differ in terms of applicability of responsibilities from the above list, as well as the complexity of solutions in scope. (e.g., An entry-level position may have a subset of the above responsibilities for a relatively low complexity IT product). In addition, selected responsibilities defined for KONE Roles Lead Product Designer may be delegated to Product Designers at senior level. Exact details of responsibilities are defined for each position and agreed upon with the line manager

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers