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Job Description

ROLE DESCRIPTION

This role provides a Software Licence capability for OMSA and is individually accountable for achieving results through one’s own efforts.

Playing an active role within the OML Contracts and Sourcing function within the OMiX Segment with responsibilities to the IT Manager – IT Software Licence Management & ComplianceMonitoring and administration of Software Licences, usage and the Software Licence lifespanEnsuring that all Software Licences are captured correctly with all supporting documentation in the Service Now toolkitThorough understanding of all Software Licence metrics that are in use within OMSAEnsuring that every Software Licence that is consumed is linked to a ContractOngoing verification of Software Licence Entitlements versus deploymentEscalation of any identified non-compliant or areas of concernCollaborating with all stakeholders on deployed SoftwareAdministration and Control of Software Licence and Compliance tasks Conducting Internal Validations and Compliance reviewsAssisting with Software Publisher Audits proceduresGathering Software deployment information from all IT stake holders for OMSA where required for validations and reviewsAnalyzing outputs from SAM\HAM toolsOverseeing remediation processes until closure where necessaryReharvesting of Software LicencesActioning and ensuring the authorization of Procurement\RequestsActioning of all tickets logged to the Software Licence Management (SLM) team via Service NowAttending to all emails sent to the SLM resource mailboxValidating all Software requests (new\transfers\removals)Assisting with the processing of all Quotations, Invoicing, Software Licence transfers, etc. Supporting the Supplier payment and cost recovery processesAssisting with the Internal billing\cost recovery modelAssisting with the processing of Supplier invoicesAssisting with Financial reporting & reconciliation of Software Licence expenditureCollating and reporting on Software Licence procurement\renewal dataMaintaining effective relationships with Suppliers\Publishers and Internal customersMIS reportingSoftware Licence compliance issuesRisks and ExposureSoftware Licence meteringUnderutilization of SoftwareSoftware Licence costs (new and renewals)

Key result areas and responsibilities:

Maintaining accurate records of all Software Licences within Service NowContinuously working at improving the overall OMSA Effective Licencing Position (ELP)Producing MIS reports to highlight compliance issues, risks, underutilization of Software etc.Collaborating with multi-service providers including OML IT Services with the goal of improving the Software Lifecycle (cost reduction, cost avoidance and contribution to overall savings)Educating all stakeholders on Software Licencing metrics and T&C’sContinuous improvement of the Policies, Processes and Procedures related to the IT Software Licence & Compliance functionResolution of all tickets logged to the SLM teamActioning of procurement requests in accordance with the Internal processesEnsuring that supplier invoices are processed within the required payment termsAssisting with financial reportingMaintaining effective relationships with Suppliers\Publishers and Internal customersInteracting and engaging with Suppliers\Publishers to stay abreast of the latest Software Industry trends and developmentsProviding input into projects, new technologies etc.Ensuring timeous renewal and renegotiation of existing Software Agreements that are managed by SLMPro-actively advising the Contract Specialists of any Software Licence\maintenance contracts that are due for renewal or cancellationEnsuring alignment of all the relevant Legal and Regulatory requirements, OMSA Governances, Policies, Processes and ProceduresCompilation of MIS information on Software Licence deployment, usage, risk, exposures etc.Ensuring continuous improvements of efficiency and cost savings are being achievedMaintaining a positive collaboration between all value chain parties

ROLE QUALIFICATIONS AND EXPERIENCE REQUIRED:

Tertiary (Commerce, IT) certification or qualification would be advantageousSAM and ITIL V3 Foundation CertificationWorking experience on Service Now (SAM\HAM\ITSM)Have a proven track record of working in a Software Licencing and Compliance environmentHave a proven track record of at least 3 years’ relevant IT experienceExperience in liaising with Software Publishers regarding Software Licencing metrics and T&C’sExperience of managing IT Suppliers\Publishers and Service ProvidersThorough understanding and experience in the following components of Software Licence and Compliance Management:Software Asset Management Policy and ProceduresSoftware Licencing and ComplianceVerification and Compliance reviews (Internal and by Publisher)Software Licence types and metricsSoftware Re-harvestingMIS reportingUnderstanding of all Software Licence AgreementsThorough understanding of IT Governance Gates (Architecture\Risk\Security, etc.)Experience in reviewing and interpreting procurement requirementsCustomer RelationshipProviding Software Licence education and advisory servicesFinance AdministrationForecasting (Business Planning)Software Supplier\Publisher Engagement

This role identifies, analyses, negotiates and operationalises structures for the exploitation of aggregated procurement opportunities within predetermined commodities. The incumbent is individually accountable for achieving results through own efforts

ResponsibilitiesProcurement

Achieve specific procurement goals within area of responsibility. May also involve working to improve established procurement procedures.

Contract Management

Deliver required outcomes by managing day-to-day relationships with contract service providers while working within an established contract management plan.

Pricing and Terms Negotiation

Lead and deliver structured pricing and terms projects and procedures. Negotiate within approved boundaries.

Supplier Management

Monitor, review, and highlight any gaps in the performance of a portfolio of smaller suppliers to recommend and ensure delivery of improvements by suppliers or to renegotiate or change contract/supplier.

Leadership and Direction

Communicate the local action plan; explain how this relates to the function's strategy and action plan and to the broader organization's mission and vision; motivate people to achieve local business goals.

Inventory Control

Achieve specific goals for an area of responsibility by working within, or finding ways to improve, an established supplier management plan.

Contract Requirements

Identify contract requirements and write specifications for a small portfolio or area of the business for existing contracts and/or new contracts.

Stakeholder Engagement

Contribute to stakeholder engagement by identifying stakeholders; by finding out their needs, issues, and concerns; and by reacting to these needs, issues, and concerns, arranging meetings and events and drafting supporting materials to promote understanding and commitment.

Budgeting

Deliver a budget for an area of the organization or conduct complex analyses on budget progress in other areas of the organization.

Performance Management

Develop and propose own performance objectives; take appropriate actions to ensure achievement of agreed objectives, using the organization's performance management systems to improve personal performance. Or manage and report on team performance; set appropriate performance objectives for direct reports or project/account team members and hold people accountable for achieving them, taking appropriate corrective action where necessary to ensure the achievement of team/personal objectives.

Organizational Capability Building

Use the organization's formal development framework to identify the team's individual development needs. Plan and implement actions to build their capabilities. Provide training or coaching to others throughout the organization in own area of expertise to enable others to improve performance and fulfill personal potential.

Skills

Action Planning, Contract Administration, Contract Management, Data Controls, Data Management, Executing Plans, Financial Acumen, Global Procurement, Negotiation, Oral Communications, Presenting Solutions, Procurement Management, Project Procurement Management, Supply Chain Management Software

Competencies

Business InsightCommunicates EffectivelyDrives ResultsEnsures AccountabilityFinancial AcumenManages ComplexityPersuadesPlans and Aligns

Education

NQF Level 9 – Masters

Closing Date

30 June 2025 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

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