PDS Tech Commercial Inc, is seeking candidates for Site Support Specialist position.
 
Location: San Diego, CA
Pay Rate: $55–$60/hour
 
 
PDS Tech Commercial is seeking a highly skilled Site Support Specialist II to join the West Coast End-User Support team for a leading technology and defense organization. This role is essential in delivering Tier 1 IT support across a multi-building site, ensuring seamless technology operations for business users.
 
You’ll be the go-to expert for hardware, software, network, and mobile device support, while also contributing to process improvement and compliance initiatives. If you're a proactive problem-solver with strong technical and interpersonal skills, this is your opportunity to make a real impact.
 
Key Responsibilities Provide Tier 1 support for end users in a mixed network environment Support Active Directory tasks (e.g., account unlocks, system additions) Perform hardware installations, BIOS updates, and troubleshooting Troubleshoot network issues, patch drops, and create custom patch cables Administer and support ZOOM VOIP phone systems Install and manage licensed software and ensure compliance with asset policies Provision and deploy workstations using imaging tools (e.g., Acronis) Maintain security patching and virus/spam protection Manage and troubleshoot corporate mobile devices Maintain and support printers; coordinate with vendors for repairs Participate in daily huddles to manage ticket queues and improve response times Ensure compliance with IT Asset Management policies (DFARS, CMMC) Contribute to Lean/Six Sigma and 6S initiatives for continuous improvement  
Qualifications
Minimum Requirements: Bachelor’s degree in Information Technology or 4 years of equivalent experience A+ Certification and strong knowledge of PC architecture 2+ years of network troubleshooting in a WAN environment 4+ years of experience deploying end-user hardware using automated provisioning tools (e.g., Ivanti EPM, MS  USMT)
 
Preferred Skills: Advanced support experience with MS Teams, ZOOM Meetings, and ZOOM Administration Proficiency in Microsoft Office Suite Strong analytical and problem-solving skills Excellent time management and organizational abilities Ability to work independently and maintain confidentiality Strong communication skills and customer service orientation  
Why Join Us
At PDS Tech Commercial, you’ll be part of a team that values technical excellence, continuous improvement, and customer satisfaction. You’ll work in a collaborative environment where your contributions directly support mission-critical operations and compliance standards.
 
Apply Now
If you're ready to take your IT support career to the next level and thrive in a dynamic, multi-building environment, we want to hear from you.
 

Pay Details: $55.00 to $60.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.pdstech.com/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for EmployersSan Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.