Who we are
By joining our project, you will be working on an initiative of the European Commission focused on creating a more efficient, modern and secure customs environment within the European Union. Being part of this initiative set on a 5 years’ timeline, you will have the opportunity to work on topics such as digitalization of customs processes, streamlining customs procedures to facilitate trade and reduce costs, harmonization of customs rules across all EU member states and combating fraud.
This purposeful project will not only give you the opportunity to have an impact on one of the key topics within the European Union, it will also offer you various professional opportunities, let you experience a collaborative environment, using cutting-edge technologies and experiencing diversity in your everyday professional life.
What you'll be doing
\tPlaying a pivotal role in ensuring the efficient delivery and management of IT services within the organization.\tOverseeing daily IT operations, ensuring compliance, and continuously monitoring service performance metrics to implement necessary improvements.\tCreating and implementing IT service strategies that align with business needs, integrating new technologies, and driving ongoing service improvements.\tManaging IT service incidents and problems efficiently to minimize downtime, conducting root cause analyses, and implementing preventative measures.\tBuilding and maintaining strong relationships with stakeholders, addressing concerns, and incorporating feedback to enhance IT service quality.\tRecruiting, training, and supervising IT service team members while fostering a collaborative and customer-focused work environment.\tEnsuring IT services comply with regulations, implementing security policies, and maintaining data protection best practices.\tManaging IT service budgets, optimizing resource utilization, and negotiating vendor contracts to enhance service delivery.\tOverseeing IT services related to infrastructure management, cloud transitions, business-agnostic IT systems, and data exchange platforms.
What You'll Bring Along
\tBachelor's degree in Information Technology, Computer Science, or a related field.\tMinimum 5-10 years of experience in IT infrastructure management, with a proven track record of managing large-scale IT projects of experience in IT service management, preferably within a governmental institution.\tStrong leadership and communication skills.\tExcellent analytical and problem-solving abilities.\tAbility to manage multiple tasks in a fast-paced environment.\tFamiliarity with IT service management frameworks (e.g., ITIL).\tFlexibility to work irregular hours and travel when needed.\tA commitment to meeting stakeholder expectations and needs.\tPrecision in managing IT service operations and compliance.\tThe ability to anticipate challenges and implement solutions proactively.\tExcellent command of both spoken and written English Document .style{ width:930px;padding:15px;}.font-text{ font-family: customfaa3f6eee6874329a13ae; font-size: 16px; font-type:ttf; font-style: Medium;}
What’s in it for you
✔ New beginnings can be a challenge. We promise a smooth integration and a supportive mentor
✔ Pick your working style: choose from Remote, Hybrid or Office work opportunities
✔ Early bird or night owl? Our projects have different working hours to suit your needs
✔ Nobody is born an expert. Sharpen your tech skills with our sponsored certifications, trainings and top e-learning platforms
✔ We want you to stay healthy! Enjoy our Private Health Insurance – it’s custom-made for you
✔ A clear mind is a healthy mind. Attend individual coaching sessions or go one step further by joining our accredited Coaching School
✔ Make the most of our epic parties or themed events – they’re lovingly designed for our people and their families
NTT DATA Romania is an equal opportunity employer and considers all applicants regardless to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees.
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What’s in it for you
\tNew beginnings can be a challenge. We promise a smooth integration and a supportive mentor\tPick your working style: choose from Remote, Hybrid or Office work opportunities\tEarly bird or night owl? Our projects have different working hours to suit your needs\tNobody is born an expert. Sharpen your tech skills with our sponsored certifications, trainings and top e-learning platforms\tWe want you to stay healthy! Enjoy our Private Health Insurance – it’s custom-made for you\tA clear mind is a healthy mind. Attend individual coaching sessions or go one step further by joining our accredited Coaching School\tMake the most of our epic parties or themed events – they’re lovingly designed for our people and their families
Your unique talent is what matters. NTT DATA Romania is an equal opportunity employer and considers all applicants regardless to race, color, religion, citizenship, national origin, ethnicity, age, gender, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic.
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Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers and candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties that may try to impersonate NTT DATA recruiters, either in writing or by phone, in an attempt to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will be associated with an @nttdata.com email address. NTT DATA will not use any non-NTT DATA or personal email domains (Gmail, Yahoo, etc.) or personal communication channels (WhatsApp, Facebook etc) at any time during the recruitment process. If you suspect any fraudulent activity, please contact us.#LI-AR2