IT Server Analyst
QuEST Global
Job Requirements
Perform & manage Server maintenance activities including Configure, maintain, and optimize Windows and Linux Servers, both physical and virtual, to support various applications and servicesPerform monthly WSUS Server patching, software updates and fix, remediate vulnerabilities, assist on server upgrades and refresh/replacement.Support planned weekend server-related activities (Facility Outage, Software upgrades and End-user requirements) with appropriate co-ordinationTroubleshoot and support Microsoft Azure virtual desktop configurationsProvide end-user support on technical assistance on project/support requirements Proactively monitor server performance (Nagios) to ensure optimal system health and availability.Provide 24/7 On-call support as required
Work Experience
Perform & manage Server maintenance activities including Configure, maintain, and optimize Windows and Linux Servers, both physical and virtual, to support various applications and servicesPerform monthly WSUS Server patching, software updates and fix, remediate vulnerabilities, assist on server upgrades and refresh/replacement.Support planned weekend server-related activities (Facility Outage, Software upgrades and End-user requirements) with appropriate co-ordinationTroubleshoot and support Microsoft Azure virtual desktop configurationsProvide end-user support on technical assistance on project/support requirements Proactively monitor server performance (Nagios) to ensure optimal system health and availability.Provide 24/7 On-call support as required
Work Experience
Bachelor's degree with 6 to 7 years of experience in the Server infrastructure field. VM Ware or Azure Cloud Certifications preferred
Critical Technical Skills:
Hands-on experience in Windows (Virtual & Physical) Server - Build, Configure, Deploy & Troubleshoot; Strong understanding on VMWare ESXI, Hyper-V and vSphereStrong knowledge in managing IP addresses, DNS, DHCP and network protocolsHands-on experience in Azure Virtual desktops and application management - Build, Configure, Deploy & PublishKnowledge in Active Directory and Group Policy (understanding of OU structures and creating policies), PowerShell scriptingTop Candidates Will Also Have:
Effective problem-solving skills and the ability to work independently.Strong background in systems troubleshooting and diagnostics.Work with global teams across different time zones.Maintain accurate and up-to-date documentation of system configurations, procedures, and troubleshooting guidesPrepare and submit status reports weekly and monthly, and complete other reporting requirements as needed.
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