Job Seekers, Please send resumes to resumes@hireitpeople.com Detailed Job Description: Minimum 5 - 7 years of experience in multiple JDA/RP/BY WMS versions (working knowledge of BY WMS version 2020 preferrable) Hands-on Experience on Technical configuration of BY/JDA/Red Prairie WMS product, Jasper reports, Nice labels, Pagebuilder/DDA and MOCA Knowledge on interfaces between WMS and ERP/Host, TMS, WLM, T&T, Parcel, 3rd party system that integrates with WMS Collaborate with multiple teams from Infosys/customer to arrive at technical and tactical decisions. Should provide guidance, perform reviews, prevent and resolve technical Incidents and Issues. Experience working in and leading support projects, ensuring ticket resolution/tracking within the defined SLA Assist in Major Incident Management (handling Priority tickets), proactively lead crisis calls and ensure rapid closure of all priority issues. Track Incidents to closure and perform Root Cause Analysis Good communication skills to coordinate with client, team members and partner applications. Debug and resolve a variety of issues (bugs, performance, and user) by reading through trace files Work on continuous service improvements and automations Knowledge on cloud platforms and work experience on Cloud environments is an added advantage

Minimum years of experience*: 5+ years

Certifications Needed: No

Interview Process (Is face to face required?): No

Does this position require Visa independent candidates only? No