**Role Overview** Senior Project Manager / Program Manager to lead strategic, large-scale IT programs in the custody, banking, and financial services sector. This role requires a proven leader who can manage multiple projects simultaneously, align initiatives with organizational objectives, and drive successful outcomes in highly regulated environments. The ideal candidate will bring a strong blend of strategic vision, stakeholder influence, governance expertise, and hands-on delivery leadership. **Key Responsibilities** • Lead and oversee multiple concurrent projects as part of a larger program, ensuring strategic alignment and business value delivery • Develop program roadmaps, governance frameworks, and reporting structures to ensure visibility and accountability across initiatives • Partner with senior leadership to define program objectives, scope, KPIs, and success criteria • Manage large budgets, resource allocations, and vendor contracts and ensuring cost optimization • Act as the primary escalation point for project managers and stakeholders, ensuring timely resolution of critical issues and risks • Ensure regulatory and compliance adherence across projects within the program • Drive adoption of Agile delivery model, ensuring best practices are embedded in project execution • Provide leadership, mentoring, and coaching to project managers and team members • Champion continuous improvement initiatives and foster a culture of accountability, innovation, and high performance **Requirements** • 13+ years of IT experience, with 8+ years in project/program management within banking, or financial services • Demonstrated success in leading multi-million-dollar IT programs and managing multiple, complex, cross-functional projects simultaneously • Proven ability to influence and engage senior executives and stakeholders at all levels • Strong leadership in program governance, portfolio management, and strategic alignment • Expertise in budgeting, financial tracking, and vendor management for large-scale programs • Advanced knowledge of project management tools (e.g., MS Project, JIRA, Confluence) and Microsoft Office Suite • Excellent communication, negotiation, and presentation skills with experience in executive reporting • Certifications: Project Management Professional (PMP)/PRINCE2/Agile/Scrum/SAFe certifications are highly desirable **Nice to Have** • Experience leading enterprise-level digital transformation, cloud migration, or automation programs • Familiarity with emerging technologies (AI, data analytics) in financial services • Experience managing distributed, global teams across time zones ------------------------------------------------------ **Job Family Group:** Technology ------------------------------------------------------ **Job Family:** Technology Project Management ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.