The IT Project Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual. **Responsibilities:** + Coordinates activities of the project team, identifies necessary resources and develops schedules to meet completion deadlines. + Verifies project team adherence to control and risk implementations as well as standards and process changes. + Determines scope and impact of project risks and issues; raises and resolves issues. + Applies good understanding of concepts and procedures within own IT project leadership area to resolve issues. + Demonstrates a comprehensive understanding of how areas of IT project leadership collectively integrate to contribute to achieving business goals. + Provides evaluative judgment based on analysis of factual information in complicated and unique situations. + Directly impacts the IT project leadership area through shared responsibility for delivery of end results and contribution to planning, budget management and formulation of procedures; influences resource planning. + Persuades and influences others through communication and diplomacy skills; may negotiate with external parties. + Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. **Qualifications:** + 5-8 years experience in an IT project leadership role with commensurate people management experience. **Education:** + Bachelor’s/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. **Required Skills** + **Technical Skills:** + A solid understanding of software development methodologies, including Scrum, Kanban, and SAFe. + Familiarity with agile project management tools, such as Jira, Confluence, or Azure DevOps. + Basic understanding of software development technologies and architectures. + Experience with continuous integration and continuous delivery (CI/CD) practices. + **Soft Skills:** + Excellent communication, facilitation, and coaching skills. + Strong problem-solving and conflict-resolution abilities. + Ability to influence and lead without direct authority. + A passion for continuous learning and improvement. + Strong interpersonal skills and the ability to work effectively with diverse teams. + **Experience and Certifications:** + Bachelor's degree in computer science, engineering, or a related field. + Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification. + Proven experience as a Scrum Master in a software development environment. + Experience working with distributed teams and stakeholders. + Experience in the financial services industry, particularly with supplier finance programs, is a plus. **Responsibilities** + **Facilitation and Coaching:** + Facilitate Scrum events, including sprint planning, daily scrums, sprint reviews, and sprint retrospectives, ensuring they are productive and efficient. + Coach the development team on agile principles and practices, helping them to become self-organizing and high-performing. + Guide the team in effective backlog management and sprint planning, ensuring alignment with product goals and priorities. + **Impediment Removal:** + Identify and remove impediments that hinder the team's progress, escalating issues to appropriate channels when necessary. + Work with the team and stakeholders to resolve conflicts and promote collaboration. + Ensure a smooth and efficient workflow, minimizing disruptions and maximizing productivity. + **Collaboration and Communication:** + Foster a collaborative and transparent environment, encouraging open communication and knowledge sharing. + Work closely with the Product Owner to ensure the product backlog is well-defined, prioritized, and understood by the team. + Communicate project status, risks, and issues to stakeholders, providing regular updates and managing expectations. + **Process Improvement:** + Continuously evaluate and improve the team's processes and practices, identifying areas for optimization. + Promote the adoption of agile best practices and industry standards. + Facilitate discussions and experiments to identify and implement innovative solutions. + **Metrics and Reporting:** + Track and report on team performance metrics, such as sprint velocity, burndown rates, and defect density. + Use data to identify trends and areas for improvement. + Provide regular reports to stakeholders on project progress and team performance. ------------------------------------------------------ **Job Family Group:** Technology ------------------------------------------------------ **Job Family:** Technology Project Management ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.