Job Summary The IT Programming Analyst designs, develops, tests, deploys, and maintains software solutions that meet evolving business needs. The IT Programmer Analyst I will focus on full-cycle application development, primarily within internal systems and platforms, while also supporting troubleshooting and enhancements to existing applications. Job Duties and Responsibilities + Designs, develops, and deploys scalable, maintainable software applications using development tools and techniques. + Collaborates with IT Analysts, Developers, and business stakeholders to define software requirements. + Performs full-cycle application development, including backend logic, front-end interfaces, and database interactions. + Assists in building and maintaining integrations with internal and external systems using APIs to ensure secure and efficient data exchange. + Supports and enhances Salesforce environments, including the development of custom features and automation using Apex Code. + Creates and optimizes complex SQL queries, views, and stored procedures to support reporting, analytics, and application functionality. + Design, implement, and maintain Salesforce CPQ by configuring rulesets and flows within Logik.ai, and the Salesforce Platform. + Builds dashboards and visualizations using Tableau to help business users derive actionable insights from structured and unstructured data. + Conducts system testing, debugging, and performance tuning to ensure high application reliability and responsiveness. + Maintains and enhances legacy systems while contributing to the development of new platforms and tools. + Documents system configurations, architecture diagrams, and application workflows to support knowledge transfer and system continuity. + Collaborates with business units and end users to troubleshoot issues and provide technical support, including root cause analysis. + Participates in code reviews and pair programming to ensure code quality and knowledge sharing across the team. + Provides timely technical support for application issues, bug fixes, and user inquiries. + Stays up to date on emerging technologies and recommend tools or frameworks that can enhance the software usage or management. + Assists in data transformation, migration, and validation activities. + Creates and maintains technical documentation for systems and processes. + Contributes to internal process improvement efforts and the evaluation of new technologies. Job Specifications Skills + Ability to work well on cross functional teams. + Excellent organization and file management skills. + Strong written and verbal communication skills. + Demonstrated ability to work effectively and positively with a wide variety of resources. + Strong ability to create and lead training and presentations. + Strong administrative and interpersonal communication skills. + Ability to work effectively on a team. + Detail-oriented, organized, and able to manage multiple priorities and deadlines. Education + Required: Bachelor’s degree in Technology, Computer Science, Computer Engineering, or related field. Work Experience + Required: 1 year of previous experience in a customer service position. + Preferred: 1 years of experience gathering business requirements and translating into   functional and technical documentation. + Preferred: Experience working as a Business Analyst in a complex organization, as   well as communicating with senior level business leaders and stakeholders, and   creating advanced SQL queries with relational databases. + Preferred: Experience with Infor SyteLine ERP in a multi-site configuration. + Preferred: Experience analyzing and manipulating unstructured data. + Preferred: Experience using mainstream Business Intelligence Tools. + Preferred: Business analyst experience gained in an IT environment. + Preferred: Global manufacturing experience. Physical Requirements + Prolonged period sitting at a desk and working on a computer. + Must be able to lift up to 15 pounds at a time. + High stress tolerance with a highly developed sense of urgency. Benefits + 11 Paid Holidays + Paid Time Off (PTO) + Health, Dental, and Vision Benefits + Flexible Spending Account (FSA) + Health Savings Account (HSA) + Company Paid Life Insurance + Company Paid Employee Assistance Program (EAP) + 401K with a Company Match Powered by JazzHR