BJ's Club Support Center Marlborough, MA, USA
73 days ago
IT Program Manager
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes. The Benefits of working at BJ’s • BJ’s pays weekly • Eligible for free BJ's Inner Circle and Supplemental membership(s)* • Generous time off programs to support busy lifestyles* o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty • Benefit plans for your changing needs* o Three medical plans**, Health Savings Account (HSA), two dental plans, vision plan, flexible spending ​ • 401(k) plan with company match (must be at least 18 years old) *eligibility requirements vary by position **medical plans vary by location Job Description This position is responsible for directing and managing complex, large scale programs/projects from beginning to end using agile practices and ways of working, including development of delivery strategies, planning, budgeting, scheduling, resourcing and resource management, risk/issue identification and resolution, and reporting. Major Tasks, Responsibilities, and Key Accountabilities + Develop strategies and approaches for complex projects or programs to ensure integration across BJ’s while also delivering business value rapidly and iteratively. + Identify resource requirements including people, organizations, financial, hardware, software and services for multiple projects or a program, and manage overall program budget, business case, and measurement of value delivered on an ongoing basis. + Provide program management direction and leadership to other project managers where appropriate. Coach, mentor, and motivate team members. Manage other project and program managers, providing guidance, coaching, and mentoring. + Identify and manage dependencies across the program. Facilitate and communicate resolution to complex, strategic issues with executive level management. + Build on best practices for program management, including establishing documentation requirements for compliance, and driving continuous improvement of program performance. + Lead discovery activities with business partners at all levels to understand business objectives, assumptions and constraints related to a solution opportunity. + Apply extensive industry knowledge, and SAP MDG knowledge to develop a macro view of current and target processes and systems. + Apply extensive retail supply chain knowledge to set large supply chain programs and implementations up for success + Prepare and deliver effective, timely, meaningful communications (written and verbal) throughout the project lifecycle to project participants, senior leadership, and the organization. + Identify and resolves issues and conflicts within the project team. Delegate tasks and responsibilities to appropriate personnel. Set and continually manage project expectations with team members and other stakeholders. + Define project success criteria and disseminate these to stakeholders throughout the project lifecycle + Communicate expectations to team members and stakeholders in a timely, consistent, and meaningful manner + Collaborate with Finance to run the planning and budgeting process of project(s) through the year and assess where we are on a monthly basis + Manage the budget and plans on a regular basis and escalate and problem solve where needed + Manage and maintain standard outputs created by teams for the budgeting and planning process + Rigorously manage ongoing work against timelines, spend, and value that is being delivered on a regular basis and cascade reporting across all levels of the organization. + Keep pace with emerging program and portfolio management trends and best practices. + Ensure project(s) & project documentations meet all audit and compliance requirements Qualifications + 10+ years related experience + Experience managing large SAP MDG implementation programs or experience managing large retail Supply Chain implementations + Experience executing large scale implementations using both waterfall and agile methodologies and practices This is a hybrid role. Tuesday through Thursday are in-office days at BJ's Club Support Center in Marlborough, MA and Monday and Friday are remote days. In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $134,000.00.
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