Join PDS Tech’s Client as an IT Operations Technician II – Drive Technology Forward in a Hands-On Role!
Location: Sheridan, AR | Pay: $35–$42/hour | Schedule: M–F, 8 am–5 pm | 6-Month Contract (Potential to Extend or Convert to Full-Time)

Make a Meaningful Impact from Day One
PDS Tech Commercial is seeking a skilled IT Operations Technician II to support our client in the manufacturing industry at their Sheridan, AR location. In this role, you will provide essential technical support, manage critical systems, and help ensure IT operations run smoothly across the facility. This is your opportunity to become a go-to problem solver in a highly respected industrial setting.

What You’ll Be Doing
You’ll play a vital part in both frontline support and backend operations. Key responsibilities include:

Providing technical assistance via phone, email, chat, and in-person support

Configuring and deploying hardware and managing peripheral inventory

Installing, maintaining, and troubleshooting enterprise software and applications

Supporting and maintaining IT infrastructure (computers, printers, phones, servers, cameras, etc.)

Managing user accounts and group memberships

Configuring and troubleshooting mobile devices

Participating in IT projects and a rotational on-call schedule

Promoting and maintaining high safety standards at all times

Minimum Qualifications

3+ years of technical support experience (hardware/software troubleshooting)

Bachelor’s degree in IT or equivalent combination of education and experience

Experience with Microsoft AD, Azure AD (Entra ID), and Cisco networking

Ability to wear PPE and lift up to 30 lbs

Strong interpersonal, organizational, and communication skills

Preferred Qualifications

Experience in a heavy industrial environment

Formal helpdesk or customer service training

Familiarity with Microsoft Intune

AZ-900, MD-102, and AZ-040T00-A certifications

Ability to document processes and proactively address recurring issues

Why Join Us
At PDS Tech, we connect top talent with forward-thinking companies. When you join this assignment with our client, you’ll work in a dynamic, supportive environment where safety, innovation, and teamwork are top priorities. You'll gain hands-on experience and have the chance to grow your skills with potential for long-term career advancement.

Ready to Get Started?
Don’t miss this exciting opportunity to advance your IT career. Apply today and let’s build the future—together.

Apply now to become part of this impactful team!

Pay Details: $35.00 to $42.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.pdstech.com/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for EmployersSan Francisco Fair Chance Ordinance