Job Location

HO CHI MINH CITY OFFICE

Job Description

P&G is a leading global consumer goods company whose winning brands are built around the model of innovation. Whatever your passion is, we want to ignite your potential to become your very best self. We hold true to our purpose, values and principles as we seek to make a difference in the world around us. You will engage in meaningful work that will touch the lives of others and have a real impact. Everything at P&G starts with understanding - understanding our consumers and our employees as we innovate to improve lives now and for generations to come.

The IT Operations Specialist is accountable to deliver impactful customer and consumer solutions, and add measurable business value to P&G. This role will develop & automate reports & dashboards using the best available technology and sustainable solution design adhering to P&G security/architecture standards. The role will lead project activities across requirements and scope assessment, design and development, testing and validation, working with internal and external resources. This role will also be responsible to investigate and fix issues on data quality and master data maintenance, coordinating with the responsible teams to ensure integrity and accuracy of P&G reporting systems.

Your team

This role reports to the Country IT Lead & will be part of a multi-functional team working with Sales and Commercial teams in local/regional markets.

How success looks like

Solid understanding of business strategies, goals and processes, and how technology can positively impact them

Ability to develop in-depth business, domain, and systems knowledge for building relevant solutions and services

Ability to ensure service operations standards and drive continuous improvement

Excellent leadership, communication and collaboration skills with the ability to partner and work within diverse organizations and teams

Ability to lead agile IT innovation, bringing technological disruptions into the P&G ecosystem for better business results

Strong problem-solving skills and demonstrated ability to handle multiple priorities

Ability to manage complexity and overcome challenges to drive transformation

Responsibilities of the role

Oversee IT operational excellence for Sales-related systems and solutions, including Sales Force Automation (SFA)/ERP integration, and reporting platforms.

Lead scalable IT Systems projects in the market, liaising with internal teams, external partners, and strategic vendors, ensuring fit-for-use solutions and high usage adoption

Manage and enhance Sales Force Automation (SFA) tools and platforms, ensuring seamless data flow and strong user engagement through coordination with sales and operations teams.

Design and build dynamic dashboards and reports using Power BI, working closely with stakeholders to define reporting needs and deliver impactful visual analytics. Optimize data models and datasets for performance and scalability.

Identify and implement automation opportunities using scripts, Power Automate, and other tools to streamline repetitive processes, boost efficiency, and reduce manual effort.

Maintain comprehensive documentation and monitor workflow performance.

Manage IT Applications operations and ensure compliance with Application Governance processes.

Multi-functional/end-users training initiatives, including the creation of standard process documentation and knowledge sharing to support ongoing capability development.

Job Qualifications

Bachelor’s degree in Information Technology, Computer Science, or related field.

2+ years of working experience in big corporations

Good understanding of Sales Force Automation (SFA) systems.

Hands-on experience with Power BI, including DAX and Power Query.

Proficient in SQL and database management (e.g., MS SQL Server, MySQL).

Experience in business process automation (e.g., using Power Automate, scripting).

Strong analytical and problem-solving skills.

Excellent communication and teamwork abilities.

Preferred Coursework/Experience

Familiarity with CRM or ERP systems.

Understanding of IT architecture principles and components

Understanding of IT Service Operations Management and continuous improvement

Understanding of Big Data environments (Microsoft Azure) and management of Big Data tools (Spark, Databricks, Jupyter)

Experience in leading and managing Projects

Knowledge of Stewardship, Privacy and Information security

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At P&G, we don't just offer a job, we provide a career with diverse assignments and numerous development opportunities to groom our future leaders!

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

Job Schedule

Full time

Job Number

R000135437

Job Segmentation

Recent Grads/Entry Level (Job Segmentation)