IT Manager/Team Lead

Our client is currently looking for an IT Manager/Team Lead to support their growing office in Georgetown, ON.  The successful candidate will manage/administer/support the company’s various systems, including cloud-based systems, VOIP, Microsoft Navision (NAV), VPN, Exchange and a VMware environment. Other day-to-day duties will include: managing new hardware installations, software and operating systems at the local office, local management/support of existing hardware, software, servers, printers, workstations and phones, performance monitoring and tuning, troubleshooting, and retirement or upgrade of older hardware and software.

RESPONSIBILITIES 

Manage server and workstation infrastructure in all locations Working closely with internal partners to generate reporting templates Manage the IT infrastructure, including firewalls, databases, VMware and other processes Maintaining Exchange and Citrix based interfaces Provide Navision (NAV) Support Review current setups and ensure that each location is running current software Ensure that all licensing requirements are met and maintained Support/lead the IT team, end users and deal with issues as they arise Purchase appropriate computer equipment in a cost effective manner Maintain e-mail and SPAM Filtering systems Install new wiring for phones and computer network as required Coordinate disaster recovery plan with appropriate partners All other duties as required

 REQUIREMENTS         

6+ years of related lead/management experience Hands-on experience providing support for Microsoft Navision (NAV)/Dynamics Good understanding of VOIP telecommunication Experience supporting/setting up VPN’s (virtual private networks) Experience supporting Exchange Servers VMware experience Experience running SQL queries and reports Cloud based computing experience Extensive knowledge of Microsoft Office 365 In-depth Knowledge of networking protocols and various software packages Ability to multi-task various projects as required Interpersonal skills to interact with various levels of employees and managers Some infrequent travel to the US required

This is a contract position located in Georgetown, ON with potential conversion to FTE.

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