Company Description

Interested in contributing to improving and saving lives? Eurofins Food Chemistry Madison is growing and we're looking for amazing team members to join us.

In 2021 we moved into a brand new ISO 17025 accredited laboratory in Madison, WI designed to conduct food chemistry testing specializing in infant formula, sole-source nutrition products, hemp and CBD, dietary supplements, and a variety of botanicals. Our testing portfolio includes vitamins, minerals, contaminants, pesticides and shelf-life studies.

We test of a variety of instrumentation including UPLC, HPLC, GC, and LCMS technologies. We offer an innovative and collaborative team environment, and the opportunity to develop expertise on a wide variety of analytical instruments! If you are looking for an opportunity to work for an exciting growth oriented company, we look forward to talking with you!

Job Description

The Lab Support Specialist performs Instrument and Information Technology Support including infrastructure, software, system integration, instrument support, IT, and project management as required to support EFII growth across all sites.  The Lab Support Specialist will ensure assigned applications are effectively implemented and maintained to meet applicable regulatory requirements.  The lab support specialist may also support the NSC service desk.

Demonstrates and promotes the company visionDevelop or aid in the development of test plans for software validation and change control in accordance with all SOPs and PoliciesValidate and maintain computer software used to generate, process, or print raw dataPerform simple to advanced programming activities including test, creation, or modification of the assigned applications based on user and/or system design specificationsIdentify opportunities to enhance automation/digitization within the businessComplete specific programming or application improvement projectsReview and update application documentation related to projectsDevelop, coordinate, and perform training sessions for users of the assigned applications/systemsEvaluate new software for applicability within the business and determine if it meets SOP/Policy requirements for securityMaintain all IT infrastructure, systems, hardware, software, IT closet, and hardware inventoryAct as the liaison with the Eurofins IT NSC.  May also support direct IT NSC duties up to 25% of their role.Lead application troubleshooting efforts within Eurofins Food Chemistry Testing, MadisonAssist in risk mitigation efforts for disaster recovery plans, including performing or monitoring application/system back-up proceduresManage appropriate IT inventory on-site in Madison to support the business growth and required response timePerform IT asset disposalMaintain neat and accurate recordsRegular attendance and punctualityApplies GMP/GLP in all areas of responsibility, as appropriateConducts all activities in a safe and efficient mannerPerforms other duties as assigned

Qualifications

Associates degree or at least 5+ years applicable experience in IT, infrastructure, or network environment (Military and vocational certificates are acceptable).  A lab degree with experience, plus IT knowledge may be substituted for education

Ability to administer, manage, and maintain multiple applications and/or systemsDemonstrated knowledge of PC, operating systems, IT infrastructure and securityLab eperience strongly preferredAdvanced computer skillsAdvanced knowledge in Windows-based data capture systemsAbility to work independently and in a team environmentAbility to lead a project team to completion of a given taskAbility to learn new tasksAbility to think critically and solve problems quickly and efficiently

Additional Information

What we offer: As an employer, we’re keen to look after our people with as much dedication as they look after our patients. That’s why we offer competitive salaries, excellent training and exceptional career prospects. We’re a growing and ambitious company, so there is huge potential here to develop with us and enjoy fantastic rewards in your career.

Your data: 
As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.