For MedNet Jordan Co. W.L.L.

MedNet Jordan is one of the leading managed care service organizations that caters to healthcare needs. We are currently seeking to hire an IT Infrastructure & Operations Manager (on Hybrid working modules basis) with the following tasks and responsibilities:

 

Your job:

·       Lead the planning, development, and execution of IT infrastructure strategies.

·       Manage day-to-day operations of IT infrastructure including servers, networks, storage, backups, and disaster recovery systems.

·       Supervise and develop a team of IT operations staff, ensuring high performance and technical proficiency.

·       Oversee the organization’s cloud infrastructure and ensure optimal performance and security.

·       Ensure system uptime and availability in line with SLAs.

·       Implement and manage monitoring tools to proactively detect and resolve issues.

·       Manage vendor relationships and service level agreements (SLAs).

·       Develop processes for incident, change, and problem management.

·       Ensure compliance with security policies, best practices, and regulatory requirements (e.g., ISO 27001, GDPR).

·       Develop and maintain disaster recovery plans.

·       Prepare and manage IT operations budgets, forecasts, and cost control.

·       Coordinate with cybersecurity teams to ensure infrastructure security.

·       Collaborate with application and development teams to support business projects and initiatives.

Your Profile:

·       Bachelor’s degree in Computer Engineering, Computer Science, or related field.

·       Master’s degree or MBA preferred.

·       8+ years of experience in IT infrastructure and operations, with at least 3 years in a managerial or leadership role.

·       Experience with both on-premises and cloud environments (e.g., Oracle Cloud, AWS, Azure).

·       Proven experience managing networks, firewalls, storage systems, and virtualization technologies.

·       Deep knowledge of IT infrastructure technologies: servers, networking, virtualization (VMware, Hyper-V), storage (SAN/NAS such as HPE and Nutanix), backup systems (such as Veeam).

·       Experience with cloud services and architecture (e.g., IaaS, PaaS).

·       Proficiency in systems monitoring tools (e.g., SolarWinds, Nagios).

·       Familiarity with scripting and automation (e.g., PowerShell, Python).

 

 

Certifications (Preferred):

·       ITIL Foundation or higher

·       Microsoft Certified: Azure Administrator / Solutions Architect

·       AWS Certified Solutions Architect

·       Cisco CCNA/CCNP

·       VMware VCP, Nutanix