Regal Rexnord is seeking a highly skilled, professional, and poised IT Infrastructure Administrator to deliver exceptional, onsite white-glove IT service & support to C-level executives, senior leadership, and end users as needed. This role demands a mature, proactive, and customer-centric individual who demonstrates sound judgment, discretion, and the ability to remain composed under pressure. The ideal candidate will anticipate needs, take initiative, and resolve technical issues swiftly and effectively in a dynamic, high-stakes environment.
Reporting to the Client Services IT Director, this position provides both onsite and remote technical support for C-Suite executives and end users. Responsibilities include support for software applications, desktop/laptop maintenance, mobile devices, network connectivity, user account management, audio/video systems, conferencing tools, and general IT support for the on-site senior leadership team.
Major Responsibilities:
Deliver high-touch, personalized IT support to executives and VIP users with professionalism and discretion, ensuring minimal disruption to their work.Proactively identify and resolve hardware, software, mobile device, and connectivity issues across Windows, macOS, iOS, and Android platforms.Set up, maintain, and optimize executive workstations, conference room technology, and home office equipment with foresight and attention to detail.Ensure seamless video conferencing experiences using tools such as Zoom, Microsoft Teams, and WebEx.Collaborate effectively with IT teams (networking, security, infrastructure) to resolve complex technical issues.Uphold the highest standards of confidentiality and professionalism when handling sensitive information. Maintain accurate documentation of support activities, incidents, and resolutions. Provide after-hours or on-call support as needed, especially during executive travel or critical events. Promote and support collaboration tools (O365, Outlook, Teams, SharePoint, OneDrive), demonstrating their value and encouraging adoption across the organization. Assist with security patching processes and tools, ensuring compliance and protection of executive systems.Perform related duties as assigned, adhering to company standards and procedures.Required Education / Experience / Skills:
Bachelor's degree in Computer Science, Information Technology, or a related field.2+ years experience supporting executive-level leaders. having direct support of C-suite level5+ years of experience in IT supportExperience supporting a hybrid remote work-from-home and in office workforce within a large corporate domain environment.Proven expertise in Microsoft technologies within a global enterprise setting.Strong knowledge of Office 365, identity management, and mobile device management.Demonstrated maturity, discretion, and professionalism in high-visibility roles.Excellent organizational, multitasking, and time management skills.Strong analytical thinking with the ability to scale solutions and anticipate future needs. Exceptional interpersonal and communication skills, with a proactive, customer-first mindset. Ability to work independently and take initiative in fast-paced, high-pressure situations.Experience with AV systems, remote access tools, and ITSM platforms (e.g., ServiceNow) is a plus.Relevant certifications (e.g., CompTIA A+, MCP, ITIL) are desirable.Candidates must be eligible to work in the United States without requiring company sponsorship to obtain or keep U.S. work authorization.
BenefitsMedical, Dental, Vision and Prescription Drug CoverageSpending accounts (HSA, Health Care FSA and Dependent Care FSA)Paid Time Off and Holidays401k Retirement Plan with Matching Employer ContributionsLife and Accidental Death & Dismemberment (AD&D) InsurancePaid LeavesTuition AssistanceAbout Regal Rexnord
Regal Rexnord is a publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company’s electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company’s automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools.
The Company’s end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.
Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.
Equal Employment Opportunity Statement
Regal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity, pregnancy, age, ancestry, national origin, genetic information, marital status, citizenship status (unless required by the applicable law or government contract), disability or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds, perspectives, and skills. If you’d like to view a copy of the company’s affirmative action plan for protected veterans/individuals with disabilities or policy statement, please email Recruiting@RegalRexnord.com. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail Recruiting@RegalRexnord.com.
Equal Employment Opportunity Posters
Notification to Agencies: Please note that Regal Rexnord Corporation and its affiliates and subsidiaries ("Regal Rexnord") do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement or similar contract and approval from HR to submit resumes for a specific requisition, Regal Rexnord will not consider or approve payment to any third-parties for hires made.