The role

The IT Team at GoCardless cares deeply about the experience we provide. From day one, we act with people’s best interest at heart: we enable GoCardless’ employees to focus on what matters most to them by providing them with the best tools to do their best work in autonomy.

As an IT Engineer in our IT team you’ll be focused on supporting our suite of collaboration tools, working with the Service Desk with escalated incidents & problems, maintaining self help documentation for employees and engaging in integration & development projects for new technologies.

The ideal candidate would have a good working knowledge of SaaS enterprise technologies, integrations & APIs as well as a good understanding of workplace infrastructure such as networks.  We are looking for someone who is curious, keen to understand how things work under the hood. You will have a passion for using automation, new products and features to help the team fulfil its mission. 

Tech stack: Mac OS X Google Workspace Slack and Zoom for communications Kandji Atlassian Suite

What excites you 

Given the versatile nature of the role, we’re looking for someone who learns fast, enjoys collaborating with others, and is a pragmatic decision-maker. You will be someone who:

Is passionate about the end user experience Is passionate about building automation to improve productivity and get IT “out of the way” of the day to day life our teams Wants to build their knowledge of AI and how that can help a company improve internal systems and processes Enjoys working with the Google Workspace suite and takes a zero trust approach to building and operating corporate tools

What excites us 

Experience and knowledge of macOS, Google Workspace Administration and Google Cloud Identity, including user management, devices and applications In-depth knowledge of various IT systems including email, document storage, identity & access management, networking and MDM Good working knowledge of unified communication platforms Knowledge of best practices around engineering, data security and identity Coding/scripting experience in one or more general purpose languages Knowledge of the Google Workspace Developer tools including Apps Script and Google Workspace APIs

Base salary range: €28,000 - €43,000

 

Base salary ranges are based on role, job level, location, and market data.  Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.