Westat is a leader in research, data collection and analysis, technical assistance, evaluation, and communications. Our evidence-based findings help clients in government and the private sector accelerate advancements in health, education, transportation, and social and economic policy. Our dedication to improving lives through research and our approach to projects grounded in investigative curiosity, statistical and data rigor, adaptive methods, and advanced technology are why clients find exceptional value in our work.

Job Summary:
Westat is seeking a detail-oriented and talented IT Business Analyst to bridge the gap between our software development and project research teams. You will collaborate in the end-to-end process of identifying stakeholder needs, analyzing requirements, and delivering solutions to support our clients’ missions to improve outcomes in public health, education, social policy, and transportation.

This role is based out of Rockville, Maryland (and Bethesda starting in the Fall of 2025) and will be eligible for a hybrid work arrangement requiring 1-2 days onsite each week.

Job Responsibilities:

Collaborate with stakeholders to gather and document business requirements and translate them into technical specifications.Conduct detailed analysis of business processes, workflows, and systems to identify areas for improvement and optimization.Develop and maintain requirement documentation, including use cases, process flows, and functional specifications.Work closely with IT teams to ensure that technical solutions align with project goals and requirements.Assist in the design, testing, and implementation of new systems and enhancements to existing systems.Perform gap analysis to identify discrepancies between requirements and current capabilities.Facilitate communication between users, stakeholders, IT, and project management teams.Provide support and training to end-users to ensure successful adoption of new systems and processes.Support the monitoring of project progress and provide regular updates to IT project managers and stakeholders.Support the administration and implementation of projects via the Agile methodology.Basic Qualifications:A bachelor’s degree with a minimum of 5 years of relevant experience in business analysis or equivalent role.Demonstrated success in leading requirements gathering and documentation process in collaboration with clients, stakeholders, and development teams.Demonstrated experience applying QA methodologies to drive testing efficiency and accuracy, supported by detailed test plans and documented results.Proven experience crafting purposeful documentation to clearly communicate business requirements and foster stakeholder alignment, leveraging analytical and problem-solving skills.Minimum Qualifications:Ability to obtain a Public Trust clearance, requiring consistent U.S. residency for the majority of the last five years.Preferred Qualifications:Experience working in professional services research environment.Knowledge of Agile methodologies.Experience producing high quality documentation for requirements, solution options, business cases, and recommendations on proposed solutions.Familiarity with data analysis and reporting tools.Experience working with change management committees, prioritization processes, and end user groups.Knowledge of industry best practices and emerging technologies.Demonstrated proficiency with change control and DevOps management tools (e.g., GitLab, JIRA, etc.).

Westat offers a well-rounded and comprehensive benefits program focused on wellness and work/life balance. Subject to plan requirements, employees may participate in:

Employee Stock Ownership Plan401(k) Retirement PlanPaid Parental LeaveVacation Leave (15 days per year)Sick Leave  (10 days per year)Holiday Leave (7 government holidays and 2 floating holidays per year)Professional DevelopmentHealth AdvocateEmployee Assistance ProgramTravel Accident InsuranceMedical InsuranceDental InsuranceVision InsuranceShort Term Disability InsuranceLong Term Disability InsuranceLife and AD&D InsuranceCritical Illness InsuranceSupplemental Life InsuranceFlexible Spending AccountHealth Savings Account

This opportunity will be posted for a minimum of 5 days and applications will be accepted on an ongoing basis.

Westat is an Equal Opportunity Employer and does not discriminate on the basis of race, creed, color, religion, sex, national origin, age, veteran status, disability, marital status, sexual orientation, citizenship status, genetic information, or any other protected status under applicable law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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