Gather, analyze, and document business and technical requirements from stakeholders. Translate business needs into functional specifications for IT systems. Collaborate with cross-functional teams to develop, test, and implement technology solutions. Conduct gap analysis and propose improvements for business processes and IT systems. Support the development of project documentation including business cases, user stories, workflows, and data models. Assist in system testing, user acceptance testing (UAT), and ensure quality assurance. Facilitate meetings, workshops, and presentations to communicate findings and solutions. Monitor project progress and support change management activities. Ensure that IT solutions align with business goals and comply with relevant regulations and standards.