At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. How Will You Make an Impact? As an IT Associate, you will play a dynamic and versatile role in supporting and enhancing Jabil’s IT ecosystem. You’ll contribute to both operational excellence and strategic initiatives by performing a wide range of technical and administrative tasks. From infrastructure support and process compliance to user training and project collaboration, your work will help ensure the delivery of scalable, secure, and efficient IT services across the organization. What Will You Do?Technical & Operational Support + Perform hands-on troubleshooting and configuration for RF scanners, Raspberry Pi devices, and shopfloor systems. + Support infrastructure operations including server room access, equipment procurement, and warranty tracking. + Maintain SAP generic accounts and passwords; assist with mobile device management and software compliance. + Monitor and respond to IT incidents, vulnerabilities, and service requests to ensure system stability and user satisfaction. Process & Documentation + Assist in the development and maintenance of IT process documentation, controls, and training materials. + Ensure adherence to ITIL-based practices across change, configuration, and incident management. + Participate in continuous improvement initiatives by identifying inefficiencies and proposing solutions. Project & Cross-Functional Collaboration + Support local and global IT projects, including procurement forecasting and implementation activities. + Collaborate with cross-functional teams, vendors, and stakeholders to deliver IT solutions aligned with business needs. + Ensure compliance with internal audits, SOX controls, and security policies. Communication & Training + Conduct training sessions and provide application support to end users. + Facilitate meetings and knowledge-sharing across IT and operational departments. + Maintain positive relationships with employees and promote process compliance and improvement. How Will You Get Here?Education + Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related discipline required. Experience + 0–2 years of IT experience preferred, with exposure to IT service management, infrastructure support, or business systems. Knowledge, Skills, Abilities + Basic understanding of ITIL concepts and service lifecycle. + Proficiency in Microsoft Office Suite, SAP, Active Directory, and common IT systems. + Familiarity with network concepts (VLANs, DNS, DHCP), server hardware, and endpoint patching. + Strong troubleshooting skills for RF scanners, Raspberry Pi, and Windows OS environments. + Ability to follow written and verbal instructions and work effectively under pressure. + Excellent communication, documentation, and customer service skills. + Demonstrated ability to work independently and collaboratively in a fast-paced environment. + Willingness to learn and grow through mentorship and hands-on experience. Preferred Qualifications + ITIL certification or equivalent process knowledge. + Experience with project management methodologies (Agile, Waterfall). + Understanding of KPIs, metrics, and SLA tracking. + Familiarity with risk and issue management practices. Benefits + Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options + 401K match + Employee Stock Purchase Plan + Paid Time Off + Tuition Reimbursement + Life, AD&D, and Disability Insurance + Commuter Benefits + Employee Assistance Program + Pet Insurance + Adoption Assistance + Annual Base Pay Increase + Community Volunteer Opportunities The pay range for this role is $61,700 - $98,900. Job-related, non-discriminatory factors used to determine the actual offered rate include qualifications and experience, geographic location, education, external market data, and consideration of internal equity. As part of the total rewards package, Jabil offers benefits to enhance your health, wealth, and resilient self. These include medical, dental, and vision insurance plans; paid time off accruing at a rate of 3.07 hours during your first year of employment; 4 weeks of paid parental leave; in 2025, 11 company-paid holidays (9 fixed holidays and 2 optional floating holidays), subject to change yearly; 401(k) retirement plan; and employee stock purchase plan. BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in. Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law. Accessibility Accommodation If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to. #whereyoubelong #AWorldofPossibilities #EarlyCareer