Job Description:
JD SCCM+MDM - JL4.1
Responsibilities
Working knowledge on MECM/SCCM 1611/1706/1806/2107 CB, DXCCAE or SM9,Service Now
Should have proven knowledge of Incident management and service request handling. Should be able to resolve the issues independently.
Good technical, communication and presentation skills.
Patch Management/ ADR
O365 Patch management
Windows updates/In-place upgrade
Knowledge and troubleshooting of PXE and OS issues
Operating system concepts and upgrades
knowledge of Packaging Process and Scripting
Compliance and vulnerability process
Cloud management Gateway concept and implementation
Application deployment and monitoring
MECM Server upgrade, Backup and restore
Experience in troubleshooting issues related to Intune Modern Management, Microsoft Endpoint Management, MAM & MAM-WE.
Knowledge of DEP, APNS, VPP and ABM etc.
Knowledge of managing Android, iPhone and MAC devices in Intune
Experience in troubleshooting issues related to Co-management environment
Cloud knowledge especially related to Intune
Expert in handling Intune MDM console and proactively monitor the device OS breakups, compliance check, passcode policy, ownership, & Last seen breakups.
Knowledge of Windows Autopilot, update rings, SCEP, PKCS
Knowledge of application deployment and troubleshooting for MDM as well as for Windows 10 devices
Basic knowledge on Azure identity and AAD
Knowledge of Hybrid technology for MDM and Modern management of Windows 10 devices
Knowledge of Jamf will be an added advantage
Desired Skills and Qualifications
Overall min. 5 years of experience in Information Technology (IT) and min. 3-5 years of relevant experience in Microsoft Endpoint Manager and/or Intune.
Knowledge on Microsoft Intune architecture and engineering experience in planning, deploying, and managing hybrid enterprise environments.
Experienced in documentation skills, in areas such as architecture and engineering product documents like: Low/High level design, Deployment, User, Testing.
Hands-on experience in design and implementation of Intune and related technology solutions, including but not limited to, Active Directory (AD), Microsoft Deployment toolkit, Windows 10, Group policy configuration and Application packaging.
Experience in Modern Windows Device Management - Intune, Autopilot
Must have knowledge on Co-Management and its configurations
Experience in Compliance policy, Conditional access policy implementations and Role based Access control
Knowledge on PowerShell scripting.
Nice to have skills:
Experience in Microsoft Defender, Azure and windows servers
Experience in iOS, Android, and Windows application signing, provisioning
Good communication skills with ability to represent in global meeting/forums/customers.
Good understanding of network infrastructure.
Knowledge on Microsoft Power Platform & PowerBI.
Knowledge of Cloud Technologies.
Excellent problem solving/analytical skills
Ability to work independently and as part of a team. Must be able to multi-task, change direction, set priorities, and meet deadline
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
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