Description - External
Textron Inc. (NYSE: TXT)is not only one of the world's best-known multi-industry companies, it is a pioneer of the diversified business model. Founded in 1923, we have grown into a network of businesses with total revenues of $12 billion, and approximately 33,000 employees with facilities and presence in 25 countries, serving a diverse and global customer base. Headquartered in Providence, Rhode Island, U.S.A., Textron is ranked 236 on the FORTUNE 500 list of largest U.S. companies. Organizationally, Textron consists of numerous subsidiaries and operating divisions, which are responsible for the day-to-day operation of their businesses. For more information, please visitwww.textron.com
Textron India Private Limitedin Bangalore was incorporated in 2004 under the Companies Act, 1956, to better serve our customers around the world. This is a global resource that provides engineering and technological solutions for many Textron business units. For more information, please visitwww.textron.in
POSITION SUMMARY
Incumbent is expected to join Textron Systems IT – Infrastructure and Service Delivery team and will be responsible design and develop custom applications and modules on the ServiceNow platform. TheInfra structure and Service Delivery teamprovides innovative solutions using modern technologies to support key requirements, and as part of this team, he/she will take part in a fast-paced work environment with tasks consisting of software development, troubleshooting, documentation, and strategic technological or process improvements.
PRINCIPAL RESPONSIBILITIES
Skilled and motivated ServiceNow Developerwith 3–4 years of hands-on experience in designing, developing, and implementing ServiceNow solutions. The ideal candidate will have a strong engineering background and a solid understanding of IT workflows and service management processes.Seek and devise alternative courses of actions and solicit feedback for professional developmentCollaborate with other technical experts to discuss and decide the most plausible approach to business problem and devise the solution for the sameExploring new functionality to resolve user issues and enhance user productivity and experienceProviding On-Call and urgent issue support as requiredTECHNICAL COMPETENCIES
Design and develop custom applications and modules on the ServiceNow platform.Configure and customize ServiceNow workflows, forms, UI policies, business rules, and client scripts.ServiceNow Certified System Administrator (CSA) or other relevant certifications. - (Preferred but not mandatory).ServiceNow Certified Application Developer (CAD) - (Preferred but not mandatory).Certified in ITIL V4 - is a plus.Integrate ServiceNow with external systems using REST/SOAP APIs.Collaborate with stakeholders to gather requirements and translate them into technical solutions.Maintain and enhance existing ServiceNow implementations.Ensure adherence to best practices in coding, testing, and deployment.Participate in Agile/Scrum ceremonies and contribute to sprint planning and retrospectives.Provide technical support and troubleshooting for ServiceNow-related issues.ADDITIONAL COMPETENCIES
Ability to multi-task and prioritizeWilling to work flexible hours as the job demands and learn many new skills on the jobExcellent trouble-shooting skills and deliver on commitmentsAbility to think through various business issues and come up with solid design solutions that will stand the test of time.Good listening and influencing skills; a strong customer focus is a must.Quickly grasps new concepts when faced with unfamiliar tasks and able to learn new technologiesStrong analytical and problem-solving skillsSelf-starter, goal-oriented with strong time management and organizational skillsAbility to work in an environment of ambiguity, maintaining effectiveness in times of shifting priorities and changing business requirementsMust have very good communication / interpersonal skills with the Business Partners to define business requirementsQualifications - External
Minimum Engineering Degree (B.Tech/BE/M.Tech/related area) in IT or Computer Science is required
Description - External
Textron Inc. (NYSE: TXT)is not only one of the world's best-known multi-industry companies, it is a pioneer of the diversified business model. Founded in 1923, we have grown into a network of businesses with total revenues of $12 billion, and approximately 33,000 employees with facilities and presence in 25 countries, serving a diverse and global customer base. Headquartered in Providence, Rhode Island, U.S.A., Textron is ranked 236 on the FORTUNE 500 list of largest U.S. companies. Organizationally, Textron consists of numerous subsidiaries and operating divisions, which are responsible for the day-to-day operation of their businesses. For more information, please visitwww.textron.com
Textron India Private Limitedin Bangalore was incorporated in 2004 under the Companies Act, 1956, to better serve our customers around the world. This is a global resource that provides engineering and technological solutions for many Textron business units. For more information, please visitwww.textron.in
POSITION SUMMARY
Incumbent is expected to join Textron Systems IT – Infrastructure and Service Delivery team and will be responsible design and develop custom applications and modules on the ServiceNow platform. TheInfra structure and Service Delivery teamprovides innovative solutions using modern technologies to support key requirements, and as part of this team, he/she will take part in a fast-paced work environment with tasks consisting of software development, troubleshooting, documentation, and strategic technological or process improvements.
PRINCIPAL RESPONSIBILITIES
Skilled and motivated ServiceNow Developerwith 3–4 years of hands-on experience in designing, developing, and implementing ServiceNow solutions. The ideal candidate will have a strong engineering background and a solid understanding of IT workflows and service management processes.Seek and devise alternative courses of actions and solicit feedback for professional developmentCollaborate with other technical experts to discuss and decide the most plausible approach to business problem and devise the solution for the sameExploring new functionality to resolve user issues and enhance user productivity and experienceProviding On-Call and urgent issue support as requiredTECHNICAL COMPETENCIES
Design and develop custom applications and modules on the ServiceNow platform.Configure and customize ServiceNow workflows, forms, UI policies, business rules, and client scripts.ServiceNow Certified System Administrator (CSA) or other relevant certifications. - (Preferred but not mandatory).ServiceNow Certified Application Developer (CAD) - (Preferred but not mandatory).Certified in ITIL V4 - is a plus.Integrate ServiceNow with external systems using REST/SOAP APIs.Collaborate with stakeholders to gather requirements and translate them into technical solutions.Maintain and enhance existing ServiceNow implementations.Ensure adherence to best practices in coding, testing, and deployment.Participate in Agile/Scrum ceremonies and contribute to sprint planning and retrospectives.Provide technical support and troubleshooting for ServiceNow-related issues.ADDITIONAL COMPETENCIES
Ability to multi-task and prioritizeWilling to work flexible hours as the job demands and learn many new skills on the jobExcellent trouble-shooting skills and deliver on commitmentsAbility to think through various business issues and come up with solid design solutions that will stand the test of time.Good listening and influencing skills; a strong customer focus is a must.Quickly grasps new concepts when faced with unfamiliar tasks and able to learn new technologiesStrong analytical and problem-solving skillsSelf-starter, goal-oriented with strong time management and organizational skillsAbility to work in an environment of ambiguity, maintaining effectiveness in times of shifting priorities and changing business requirementsMust have very good communication / interpersonal skills with the Business Partners to define business requirementsQualifications - External
Minimum Engineering Degree (B.Tech/BE/M.Tech/related area) in IT or Computer Science is required
Qualifications - External
Minimum Engineering Degree (B.Tech/BE/M.Tech/related area) in IT or Computer Science is required