Grade: RCS N

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Contract Type: Full-Time - Temporary 6 months - either on Secondment or Fixed Term Contract.

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Location: EMG - Unit 12 Wilders Way, Derby, DE74 2BB

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This role will work on 4 days on – 4 days off shift pattern. Working from 7am – 7pm with an hour break.

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DHL, an award-winning, leading supply chain business is seeking an IT Analyst, to provide on-site support, maintenance, fault diagnosis and to manage the resolution of any IT operational problems in both hardware and networks.

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IT is the nerve system of Supply Chain – we connect different parts of our organisation with each other and to customers, translating business needs into solutions across the globe. Our IT professionals play a vital role as strategic partners, capable of enacting value-adding change through standardisation, differentiation, and innovation.

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WHAT DOES THE ROLE ENTAIL?

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As part of your normal duties, whilst maintaining excellent health and safety practices, you will be responsible for:

\n\nSuccessful delivery for IT solutions will include the coordination of central IT functions and coordinating and communicating with site operational colleagues.\nLocal change management and incident coordination.\nYou will also play an active part in IT project delivery for the site, act as a site IT SME (subject matter expert) providing end user service to enable the effective use of IT.\nYou will maintain the existing applications while also assisting in development of reporting tools used by site to analyse performance and highlight improvement opportunities.\nAssisting on new projects such as liaising with suppliers and central procurement teams, coordinating hardware procurement, testing and repair as required.\nActing as the first point of contact for IT queries, dealing with IT related problems and queries referred by other business teams and external customers working with multiple IT support desks.\nActing as the first point of contact for IT queries. \n\n

WHAT DO WE NEED FROM YOU?

\n\nExperience of working in a similar IT Analyst role with experience of business systems support in an operational environment, IT project delivery support or IT service management team.\nSystems implementation experience and the ability to work with stakeholders.\nExperience preferably in the logistics industry with IT automation solutions is desirable.\nA passion for IT and an enthusiasm to learn.\nPlanning and Organising.\nTechnical or Application knowledge (desirable).\nExperience preferably in the logistics industry with IT.\nInternal customer management.  \n\n

WHY CHOOSE US?

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As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

\n\nAccess to our Private Medical Insurance through AXA Health\nFree confidential 24/7 GP Service\nHundreds of discounts (including Retail, Childcare + Gym)\nAffordable loans & Enhanced Pension Scheme\n24/7 employee support service for you (+ family) with access to free counselling and much more\n\n

OUR APPROACH TO DIVERSITY & INCLUSION

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We will ensure that all our resourcing activities are fair, transparent, and consistent across the UK. Find out more about our Global approach to Diversity, Equity, Inclusion & Belonging: https://careers.dhl.com/global/en/diversity

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BE AN ESSENTIAL PART OF EVERYDAY LIFE

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DHL is the global leader in Supply Chain management, and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.

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