At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The ISS Metrics Analyst plays a critical role in the development, maintenance, and delivery of enterprise-wide security metrics. This position supports risk reduction, performance tracking, and strategic alignment by transforming raw data into actionable insights and executive-level reporting. The analyst collaborates across teams to ensure data accuracy, timely reporting, and continuous improvement of metric processes.

The role offers a hybrid/flexible schedule, which means there’s an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days at one of the following locations:Cincinnati, OHMinneapolis, MNCharlotte, NCAtlanta, GADenver, COIrving, TXWashington, DC

Key Responsibilities

Maintain and enhance the centralized inventory of ISS metrics, including KRAM, Tier 1 and 2, RAS dashboards and vulnerability to name a few.Collect, validate, and analyze data from enterprise systems (e.g., ServiceNow, Greenplum) to populate scorecards and dashboards.Generate weekly, monthly, and quarterly reports for executive and committee-level consumption.Collaborate with data providers and metric owners to ensure timely and accurate data submissions.Support automation initiatives and roadmap planning for metric reporting tools and processes.Participate in sprint planning, stand-ups, and working group sessions to align on metric priorities and blockers.Conduct quality control checks and contribute to the development of standardized automated reporting.Provide subject matter expertise on metric definitions, data lineage, and reporting logic.

Preferred Skills/Experience

Typically a Bachelor's degree, or equivalent work experienceTypically three to five years of relevant experienceEffective communication and collaboration skillsAbility to articulate complex technical issues in a clear and concise manner

Additional Skills

3+ years of experience in data analysis, reporting, or information security metrics.Proficiency in Power BI, SQL, Power Automate and SharePoint; familiarity with ServiceNow and Greenplum is a plus.Excellent attention to detail and ability to manage multiple reporting deadlines.Strong communication skills for cross-functional collaboration and stakeholder engagement.Experience working in a regulated financial services environment.Familiarity with JIRA and Agile methodologies.Ability to translate complex data into clear, actionable insights for non-technical audiences. Data visualization and story telling with Power Bi.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $105,400.00 - $124,000.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.