Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Major Duties and Responsibilities

Support the end users on incidents logged in our online ticket system, help requests by phone or people walking inSupport basic level Windows server and UnixTake care of hardware installation (PC, Server, Laptop, Printer)Support on network issues (LAN, WAN, Wi-Fi)Support the employees in the warehouse (scanners, tablets, automation)Coach and train our end users on the usage of tools, applications and basic knowledge of IT (self-service)Perform daily checks of backups/systems as well as making sure that these checks are administered in a portalSupport Tier 1 and Tier 2 for Infrastructure and TechnologyManage disaster Recovery and High Availability plan for systemsManage IT budget and procurementSupport on solving issues with PCs, Printers, Laptops and Servers (Windows/Unix)Safeguard and improve (cyber) security and access control where possibleMonitor system downtime and resource utilizationContribute to a good and strong relationship with our local service providers and suppliers

 

QualificationsBachelor’s degree (B.A.) from a college or university; or one to two years related IT experience; or equivalent combination of education and experienceStrong network policy, topology, LAN, IP Standards knowledgeTechnically proficient in Expeditors’ systems and processesProactive for improvements in these processes by automation of tasksInterpersonal skillsCustomer service driven, solution-focused, and innovativeSoftware proficiencyEnglish language proficiency

Additional Information

Expeditors offers excellent benefits:

Annual Leave, Sick Leave Medical, Hospitalization, Group PA and Life InsuranceEmployee Stock Purchase PlanTraining and Personnel Development ProgramGrowth opportunities within the companyEmployee Referral Program Bonus