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This Position reports to:
IS ERP Practice Lead ABAPYour role and responsibilities (Mandatory)
In this role, you will have the opportunity to be accountable to deliver and orchestrate the delivery of Information Systems (IS) service line operations activities. Each day, you will coordinate with and supervise internal and/or external third-party supplier resources for the effective delivery and operational performance of the services in scope. You will also showcase your expertise by ensuring continuous improvement and compliance.
The work model for the role is #LI #Onsite
This role is contributing to the Motion IS Services in India, Bangalore.
You will be mainly accountable for:Builds IS Security, Risk & Compliance operation activities in cooperation with IS Service Owners and IS Solution ArchitectsActively participate in planning, scheduling, delivering and releasing changes to REMSC application, ensuring compliance with all required internal processes (esp. change management)Plays an active role in the definition of new contract with Vendors for the operational activities, service levels and Service Level Agreement (SLA) definitionDefines level and type of monitoring and assure all Consumer Interaction Points Lifecycle Experience are under control and correct support is provided - all in close collaboration with ABB IS Consumer Experience organizationEnsure all KPIs and SLAs for the service managed are under control and effectively monitored
Qualifications for the role :Bachelors or Masters Degree, preferably in Computer Sciences, Engineering, Math or similarAt least 4 years of experience in IS/IT delivery organizations, with focus on operational activity.Proven understanding of custom-built application operations (at least in contributing or supporting role).Hands-on experience in SAP environment with proven understanding of complexity and intricacies of it – is a strong plus.Understanding of compliance requirements is a strong plus. Certifications required - ITIL V4 foundation
More about us (Mandatory)
Our mission in ABB IS (Information Systems) is to harness the power of information technology to deliver valuable, reliable, and competitive IS services for ABB. If you have a strong technical skills, analytical mind, and the drive to help us stay ahead of the competition, you are the one we are looking for.It has come to our attention that the name of ABB is being used for asking candidates to make payments for job opportunities (interviews, offers). Please be advised that ABB makes no such requests. All our open positions are made available on our career portal for all fitting the criteria to apply.
ABB does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection to recruitment with ABB, even if is claimed that the money is refundable. ABB is not liable for such transactions.
For current open positions you can visit our career website https://global.abb/group/en/careers and apply. Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
Fraud Warning: Any genuine offer from ABB will always be preceded by a formal application and interview process.
We never ask for money from job applicants.
For current open positions you can visit our career website https://global.abb/group/en/careers and apply.
Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning.