IPS Virtual Sales
Dentsply Sirona
**Requistion ID** : 80916
Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.
**Bringing out the best in people**
As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.
Working at Dentsply Sirona you are able to:
**Develop faster** - with our commitment to the best professional development.
**Perform better** - as part of a high-performance, empowering culture.
**Shape an industry** - with a market leader that continues to drive innovation.
**Make a difference** -by helping improve oral health worldwide.
**Virtual Sales Specialist (m/f) -** **Implants & Prosthetics Solutions**
As a proactive Virtual Sales Specialist, you will bridge the gap between field Sales and Customer Service (including Credit Control), with a focus on driving revenue growth, enhancing customer engagement and supporting strategic sales initiatives. This role is pivotal in reactivating accounts, nurturing smaller accounts, generating qualified leads and ensuring operational continuity across key customer touchpoints.
**Key Responsibilities**
Sales Development & Lead Generation
+ Conduct structured outbound sales calls to national accounts to identify upsell, cross-sell, and reactivation opportunities.
+ Qualify leads for the product lines and pass to field Sales for closure if cannot be done so virtually.
Customer Engagement & Retention
+ Build and maintain relationships with smaller accounts to reduce churn and increase wallet share.
+ Identify customer needs and align them with relevant solutions or services.
+ Escalate service issues and ensure timely resolution to protect customer satisfaction.
Sales Operations & Support
+ Act as a communication bridge between Sales and Customer Service, including Credit Control, to resolve customer issues quickly and effectively.
Administration
+ Record all customer interactions and information in SFDC
**Profile requested**
+ Minimum: A-levels or equivalent. Preferred: Degree or diploma in Business, Sales, or Customer Service.
+ Experience
+ 2+ years in a customer-facing role (Sales, Account Management, Sales Support, Customer Service, or Inside Sales).
+ Proven track record of lead generation and pipeline contribution
+ Experience working cross-functionally with Sales and Operations teams.
+ Experience working with CRM systems Skills:
+ Strong sales communication and persuasion skills.
+ Comfortable face to face with customers as well as in virtual en-vironment
+ Ability to qualify and nurture leads effectively.
+ Organised, self-motivated and results-oriented.
+ Comfortable working in a fast-paced, target-driven environment.
+ Strong verbal and written communication.
+ Excellent organisational and multitasking abilities.
+ Analytical thinking and attention to detail.
+ Proficiency in Microsoft Office and CRM platforms (e.g., Salesforce).
+ Ability to manage time effectively and work independently.
+ Hold a valid driving license and prepared to travel where required
+ Fluent in English; further languages of advantage
+ Able to undertake regular business travel including overnight stays where required
As part of our team, you'll experience the spirit of an international and innovative market leader in the dental industry. Besides an attractive remuneration package and a comfortable car (or car allowance) , you will also be eligible for a variety of employee benefits, such as:
26 days' annual leave, an attractive company pension scheme and a flexible benefit scheme (including health insurance, dental cover, medical cash plan…).
We attach great importance to your development: a comprehensive induction, further training opportunities and access to LinkedIn Learning are available to you. Take advantage of personal and professional development opportunities through our worldwide mentoring and coaching program. In addition, we offer an extensive, global employee assistance program that provides a wide range of benefits as well as retirement benefits.
\#LI-SF1
Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona.
If you need assistance with completing the online application due to a disability, please send an accommodation request to careers@dentsplysirona.com (careers@dentsply.com) . Please be sure to include “Accommodation Request” in the subject.
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